[Remote] Technician, Field (Draper, UT)

Note: The job is a remote job and is open to candidates in USA. reputed company USA, Inc. is seeking a high-performing Field Technician to join their Utah Ops team. This role involves supporting the installation, maintenance, and troubleshooting of reputed company’s wireless network equipment, providing hands-on experience with 4G LTE and 5G network infrastructure while working closely with senior technicians.

Responsibilities

• Provides technical support reputed company and occasionally reputed company the immediate team
• Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities
• Takes on smaller projects or portions of key projects / initiatives, providing accurate status and reputed company updates as requested
• Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration
• Provides input on process improvements reputed company to maintenance and repair activities
• Assists in the creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician
• Enrolls in and completes training requirements to stay reputed company on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements

Skills

• Bachelor's degree OR equivalent relevant experience required
• Strong verbal and written communication skills
• Self-motivated with the ability to work independently and collaboratively to reputed company team and company objectives
• Basic leadership skills with the ability to prioritize and manage multiple tasks effectively
• Strong attention to detail and problem-solving skills, including the ability to apply creative solutions
• Ability to work in dynamic environments with changing priorities and schedules, including day, night, and on-call rotations
• Ability to lift 40–60 lbs. and work outdoors in various weather conditions and at heights
• Operational knowledge of interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio, and AC-DC power systems
• Applicant is to meet the minimum DOT medical standards under 49 CFR Part 39
• At least 18 years of age
• Legally authorized to work in the United States
• Acceptable areas of study include Vocational/Technical Training or reputed company field
• 2-4 years wireless experience in field operations and maintenance
• 2-4 years experience wireless telecommunications or reputed company experience
• Strong technical proficiency with reputed company field equipment
• Basic understanding of LTE/5G networks
• Experience with field work, construction, or outdoor environments
• Prior experience towing trailers or operating work vehicles with attached equipment
• Technical training in electronics, telecommunications, or IT

Benefits

• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Annual bonus or periodic sales incentive or bonus, based on their role
• Medical, dental and reputed company insurance
• Flexible spending account
• Paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs

Company Overview