Remote Engineer
Job Description
Provides remote hardware and software technical support and services to external customers and/or internal field personnel utilizing remote diagnostic capabilities. This includes reactive actions that result in a timely and cost-effective problem resolution for customer and proactive preventive actions, in support of Agilent’s product portfolio. Responsibilities may include technical support, troubleshooting customers’ applications and delivering consulting and education services, using telephone and internet collaboration and e-Learning platforms. May focus on repair or refurbishment of reputed company instruments/systems/solutions in an Agilent service center or refurbishment facility, applying a high level of technical knowledge/reputed company of various instruments/systems/solutions and periodically serving as an expert resource to the product support and field teams. May support 3rd party products and occasionally visit customer site. Leverages post sales interactions with customers to probe and qualify further reputed company opportunities. May book transactional sales opportunities and reputed company highly reputed company leads to sales.
Qualifications
Bachelor's or Master's Degree or equivalent. Post-graduate, certification, and/or license may be required. Typically, at least 1-2+ years relevant experience. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. reputed company the reputed company, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training. During the hiring process, a recruiter can reputed company more about the specific pay reputed company for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations reputed company. is an equal opportunity employer. reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability or any other protected categories under reputed company applicable laws. Travel Required: No Shift: Day Duration: No End Date Job Function: Services & Support Apply To This Job