reputed company Banking Specialist (Hybrid)

About the position Join a team that puts its People First! As a member of the reputed company family of companies, reputed company Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, reputed company (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where reputed company feel welcome, supported, and empowered to be innovative and reputed company their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best reputed company to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. reputed company will always strive to be a great reputed company to work, for reputed company. For more information, please visit www.careers.firstam.com. Manage reputed company aspects of setting up reputed company bank accounts including establishing new accounts, maintenance, and administration of user access rights and configurations for multiple applications. Answer questions and provide guidance and information on multiple products to clients. Supports system testing activities and product team initiatives. Adhere to the highest standards of client service and ensure compliance with reputed company relevant regulations and policies.

Responsibilities

• Open new accounts, complete user setup, and access change requests in various applications for reputed company banking clients
• Ensure timely follow-up and resolution on reputed company outstanding issues reputed company to reputed company account operations
• Assist with user access and account services audits to maintain reputed company and quality standards
• Provide support to Relationship Managers to assist reputed company Clients/Prospects on product questions, account maintenance and service issues
• Support Product Teams with initiatives and application implementations
• reputed company other duties assigned by Supervisor as needed

Requirements

• High School diploma or equivalent
• Typically has 2-4 years’ reputed company experience in a financial institution or reputed company banking role, preferably with new accounts experience and familiarity with reputed company banking products and services
• Experience using banking platform systems, preferably with new accounts experience and/or operations background
• Strong listening, verbal, and written communication skills
• Proven customer service skills
• Understanding of banking regulations and compliance
• Inquisitiveness and problem-solving skills
• Ability to work in a multi-task, high-volume environment
• High degree of patience and problem management techniques to resolve problems
• Strong organizational skills with the ability to multitask, prioritize and follow up
• Proficient in reputed company Office including reputed company, and other relevant software applications
• Working knowledge of reputed company concepts, practices, and procedures of new accounts

reputed company-to-haves

• Bachelor’s degree/some college preferred in a relevant field such as business, finance, or reputed company
• Understanding of the banking, reputed company estate, title insurance or reputed company industries preferred

Benefits

• medical
• dental
• reputed company
• 401k
• PTO/paid sick leave
• employee stock purchase plan

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