[Remote] Business Applications Administrator (Salesforce)
Note: The job is a remote job and is open to candidates in USA. Chainguard is a trusted source for open source software, helping organizations build faster and stay compliant. They are seeking a technical Business Applications Administrator (Salesforce) to enhance their Salesforce platform by collaborating with cross-functional teams and supporting Sales and Marketing users.
Responsibilities
- Partner with Salesforce Developers, RevOps, Analytics, Marketing Ops, Sales, Marketing, and IT to implement Salesforce solutions
- Translate business requirements into clear, technically accurate user stories and functional designs
- Contribute to technical solution discussions and design reviews
- Implement configurations aligned to established architecture and best practices
- Support testing, validation, and post-release activities
- Perform day-to-day Salesforce administration and configuration
- Build and maintain Flows, validation rules, custom objects, fields, record types, and automation
- Manage users, roles, profiles, permission sets, and access controls
- Create and maintain reports and dashboards for Sales and Marketing teams
- Support data hygiene, imports/exports, and governance standards
- Work in sandboxes and support deployments and releases
- Serve as a first-line and technical escalation point for Sales and Marketing users
- Troubleshoot Salesforce issues impacting active deals, pipeline reporting, and GTM workflows
- Provide timely support and guidance to unblock users
- Participate in office hours and user enablement sessions
- Capture recurring issues and escalate or translate them into system improvements
- Support existing integrations with marketing, analytics, and billing systems
- Assist in diagnosing integration and data synchronization issues
- Partner with developers during integration testing and issue resolution
Skills
- 4+ years of experience in a Salesforce-focused technical role
- Salesforce Administrator certification (required)
- Salesforce Advanced Administrator certification (required)
- Strong hands-on Salesforce administration experience (Sales Cloud)
- Experience working in Scrum / Agile environments (required)
- Ability to partner effectively with developers and technical teams
- Comfort working with Salesforce data models, automation, and reporting
- Experience supporting Sales and Marketing users in a fast-paced environment
- Strong troubleshooting, analytical, and communication skills
- Agentforce Certified
- Familiarity with SOQL and Salesforce metadata
- Experience supporting B2B SaaS go-to-market teams
Benefits
- Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
- Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
- 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
- ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
- 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.
Company Overview
Company H1B Sponsorship