Senior Lead Analytics Consultant – Cards, Retail & Merchant Services Operations Analytics (Small Business Lending) – arenaflex

About arenaflex

arenaflex is a leading financial services organization dedicated to empowering businesses and consumers through innovative banking solutions, cutting‑edge technology, and a steadfast commitment to diversity, equity, and inclusion. With a heritage of more than a century in the industry, arenaflex has evolved from a traditional bank into a digital‑first, data‑driven enterprise that helps millions of customers achieve their financial goals. Our culture is built on collaboration, curiosity, and a relentless focus on delivering value to our clients, partners, and communities.

Position Overview

We are seeking a highly experienced Senior Lead Analytics Consultant to join the Cards, Retail, and Merchant Services (CRMS) Operations Analytics team. In this pivotal role, you will partner with Small Business Lending and CRMS Operations to design, develop, and operationalize advanced analytics solutions that drive strategic decision‑making, improve collection processes, ensure regulatory compliance, and unlock new growth opportunities. This is a senior‑level position that blends deep technical expertise with strong business acumen, requiring you to act as both a trusted advisor to senior leadership and a hands‑on problem‑solver for complex analytical challenges.

Key Responsibilities

• Serve as a strategic consultant to senior management, shaping analytical approaches for highly complex business and technical problems.
• Build, nurture, and maintain strong working relationships with business partners, stakeholders, and cross‑functional experts across the organization, acting as the primary analytics liaison.
• Lead the design and execution of end‑to‑end analytical solutions that address large‑scale, multi‑dimensional challenges, incorporating innovative methodologies, advanced modeling, and scalable architecture.
• Provide vision, direction, and actionable insights to senior leaders on the implementation of transformative business solutions that align with arenaflex’s strategic objectives.
• Drive critical initiatives, manage project teams, and mentor junior analysts, interns, and external contractors to ensure high‑quality deliverables and knowledge transfer.
• Develop and maintain robust reporting frameworks, dashboards, and scorecards that enable real‑time monitoring of collection performance, risk metrics, and compliance indicators.
• Collaborate with data engineering, product, and technology teams to integrate analytics into production systems, ensuring solutions are operationally sustainable.
• Continuously evaluate emerging analytics tools, techniques, and industry best practices, recommending enhancements that keep arenaflex at the forefront of data‑driven decision making.
• Champion a data‑centric culture by promoting data literacy, storytelling, and evidence‑based decision making throughout the organization.

Essential Qualifications

• Minimum 7 years of experience in analytics, reporting, financial modeling, or statistics, with a proven track record of delivering high‑impact business insights.
• Demonstrated ability to translate complex data sets into clear, actionable recommendations for senior leadership.
• Strong verbal, written, and interpersonal communication skills, with the ability to influence and persuade diverse audiences.
• Experience working in a highly regulated financial services environment, preferably within consumer lending, collections, or small‑business credit.
• Ability to thrive in ambiguous situations, work independently, and manage multiple high‑priority initiatives simultaneously.

Preferred Qualifications & Technical Skills

• Advanced degree (M.S. or Ph.D.) in Business Analytics, Data Science, Statistics, Computer Science, or a related field.
• Expertise with modern BI and visualization tools such as Tableau and Power BI.
• Proficiency in statistical programming languages and analytics platforms, including Python, SAS, and R.
• Strong SQL Server development skills, encompassing Management Studio, Integration Services (SSIS), Reporting Services (SSRS), and Analysis Services (SSAS).
• Hands‑on experience with multiple database technologies such as Oracle, DB2, and Teradata.
• Solid understanding of financial services products—especially consumer lending, credit cards, retail services, and deposit accounts—and the associated data flows.
• Demonstrated ability to build and present compelling data stories that resonate with both technical and non‑technical stakeholders.
• Experience leading cross‑functional teams, mentoring junior talent, and managing external vendor relationships.

Core Competencies & Personal Attributes

• Analytical Rigor: Ability to dissect large, complex data sets, identify patterns, and maintain meticulous attention to detail.
• Strategic Vision: Capacity to see the bigger picture, anticipate future business needs, and propose forward‑thinking solutions.
• Collaboration: Proven track record of working effectively in team environments, fostering open communication, and building consensus.
• Adaptability: Comfort with rapid change, shifting priorities, and evolving technology landscapes.
• Leadership: Experience guiding initiatives, influencing senior stakeholders, and developing talent.
• Customer‑Centric Mindset: Commitment to delivering insights that improve the experience and outcomes for arenaflex’s customers.

Career Growth & Learning Opportunities

At arenaflex, we invest heavily in the professional development of our people. As a Senior Lead Analytics Consultant, you will have access to:

• Continuous learning programs, including tuition reimbursement for advanced degrees and certifications (e.g., Certified Analytics Professional, AWS Data Analytics).
• Mentorship from senior leaders in the analytics and finance domains.
• Opportunities to work on high‑visibility, enterprise‑wide initiatives that shape the future of our lending and collections strategy.
• Cross‑functional rotations that broaden your exposure to product, technology, risk, and compliance teams.
• Participation in internal hackathons, data‑science communities of practice, and industry conferences.

Work Environment & Culture

arenaflex fosters an inclusive, collaborative, and innovative workplace where every voice matters. Our teams operate in a hybrid model, offering flexibility to work from home or from one of our modern, amenity‑rich office locations. We celebrate diversity through employee resource groups, cultural events, and a robust DEI (Diversity, Equity, Inclusion) program. The analytics community at arenaflex is known for its curiosity, openness, and willingness to challenge the status quo, making it an ideal environment for high‑performing professionals who thrive on solving complex problems.

Compensation, Benefits & Perks

• Competitive hourly rate ranging from $45 – $65 based on experience and expertise.
• Comprehensive health, dental, and vision coverage for employees and eligible dependents.
• Retirement savings plans with generous company matching contributions.
• Paid time off, holidays, and flexible vacation policies to support work‑life balance.
• Wellness programs, including mental‑health resources, fitness subsidies, and employee assistance services.
• Employee stock purchase plan (ESPP) and performance‑based bonuses.
• Professional development budget, tuition assistance, and access to cutting‑edge analytics tools.
• Transportation benefits, commuter subsidies, and on‑site amenities such as cafeterias and collaborative workspaces.

How to Apply

If you are ready to leverage your analytical expertise to drive meaningful change at a forward‑thinking financial institution, we want to hear from you. Please submit your resume and a concise cover letter outlining your most relevant experience and why you are passionate about joining arenaflex.

Join arenaflex Today

At arenaflex, great talent fuels great outcomes. By joining our Analytics team, you will be part of a mission‑driven organization that values curiosity, integrity, and impact. Take the next step in your career and help us shape the future of financial services. Apply now and become a catalyst for innovation at arenaflex.