Creative Circle is hiring: Production Artist - Remote Part-Time in New York

Job Title: Part-Time Customer Service and IT Support Representative (Remote, Evenings & Weekends)

Job Description: We are looking for a reliable and tech-savvy Customer Service and IT Support Representative to join our team on a part-time basis. This fully remote position is ideal for individuals with strong communication skills and a passion for assisting customers during evening and weekend hours.

Key Responsibilities:

Respond to customer inquiries via email, chat, or phone, providing prompt and accurate support. Troubleshoot basic IT issues and guide customers through solutions. Escalate complex technical problems to the appropriate team while ensuring timely resolution. Maintain detailed records of interactions and solutions in the company database. Uphold excellent customer service standards to ensure a positive experience.

Qualifications:

Prior experience in customer service or IT support preferred but not required; training provided. Strong written and verbal communication skills. Familiarity with troubleshooting common technical issues (e.g., connectivity, software setup). Ability to work independently in a remote environment and handle evening/weekend shifts. Comfortable using customer support software and tools.

What We Offer:

Competitive hourly pay. Flexible scheduling with evening and weekend shifts. Remote work with training and ongoing support provided. Opportunity to develop customer service and technical skills in a professional environment.

How to Apply: Interested candidates should submit their resume and a brief cover letter explaining their interest and availability. Join us to help customers solve problems and improve their experience, all from the comfort of your home!

Be part of a team that values flexibility, skill development, and exceptional customer support