Job Title: Lead Student Experience Officer: Northwest Regional Campus
Join Our Team and Shape the Future of Student Life!
We're seeking a visionary and compassionate leader to serve as the Director of Student Services at the University of Arkansas for Medical Sciences (UAMS) Northwest Regional Campus in Fayetteville, AR. As a key member of our Academic Affairs team, you'll play a pivotal role in creating a vibrant and inclusive student experience that fosters academic success, personal growth, and community engagement.
This is an exceptional opportunity to join a dynamic and innovative institution that values diversity, equity, and inclusion. If you're passionate about student development, leadership, and community building, we encourage you to apply.
The Director of Student Services will provide strategic leadership and administrative direction to comprehensive student engagement programs, ensuring the successful execution of priorities across academic programs. This role requires a strong understanding of student development theory, higher education administration, and student engagement practices.
As a seasoned professional with a Master's degree in Academic Affairs, Education, or a related field, you'll possess excellent organizational and leadership skills, strong verbal and written communication and interpersonal skills, and the ability to work collaboratively with diverse populations.
We offer a competitive salary, comprehensive benefits package, and a supportive work environment that values work-life balance. If you're ready to make a meaningful impact on the lives of students and contribute to the success of our institution, please apply today!
Key Responsibilities
- Student Advocacy: Serve as a strong advocate for individual students and the student body, ensuring their needs and concerns are addressed and their well-being is prioritized.
- Program Development & Management: Develop and manage a wide range of student engagement programs, including student organizations, leadership development, and social activities.
- Student Development Theory: Apply various student development theories to create meaningful programming and support services that meet the needs of students.
- Effective Oral & Written Communications: Possess excellent verbal and written communication skills, both with individuals and large groups.
- Customer Service: Provide exceptional customer service to students, ensuring their needs and expectations are met in a timely and professional manner.
- Conflict Resolution: Skilled in conflict resolution and able to mediate disputes between students, faculty, and staff in a fair and effective manner.
- Crisis Management: Prepared to take appropriate action in the event of a crisis or emergency on campus, ensuring the safety of students and providing guidance and support to affected individuals.
- Faculty Development: Coordinate faculty development events with the Center for Faculty Excellence and the NW Associate Provost.
Qualifications
- Master's degree in Academic Affairs, Education, or a related field.
- Five (5) years of progressively responsible experience in student services administration or relevant experience, including two (2) years in a management role.
- Knowledge and understanding of student development theory, higher education administration, and student engagement practices.
- Excellent organizational and leadership skills.
- Strong verbal and written communication and interpersonal skills.
- Ability to work collaboratively with diverse populations.
- Familiarity with student information systems and databases.
- Experience in developing and managing student engagement programs.
- Crisis management experience.
- Ability to work independently and make decisions.
- Commitment to promoting diversity and inclusion.
- Strong analytical and problem-solving skills.
- Ability to work effectively under pressure.
- Proficient in Microsoft Office Suite.
Salary Information: Commensurate with education and experience.
Required Documents to Apply: List of three Professional References (name, email, business title), Resume
Optional Documents: Cover Letter/Letter of Application, Curriculum Vitae, Proof of Veteran Status
Special Instructions to Applicants: Please contact [email protected] for any recruiting-related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact.
Pre-employment Screening Requirements: Adult Maltreatment, Annual TB Screening, Criminal Background Check, Motor Vehicle Reports Check
Benefits Eligible: Yes
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