Technical Customer Support Specialist (LATAM)
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Who we areLodgify is not just any startup, we're a fast-growing company leading the vacation rental industry with our innovative software. And we raised $30M to do exactly that!
Our platform empowers property owners and managers to efficiently manage and market their rental businesses online. We are an international team of more than 350 people and over 60 different nationalities, founded in the heart of sunny Barcelona.
⭐ About the role
At Lodgify, we are hiring aTechnical Customer Support Specialistto join our teamfully remote from any location in Latin America or the Caribbean!
We’re seeking a tech-savvy professional to become an expert in the Lodgify software. In this role, you’ll use that expertise to provide technical support, troubleshoot complex issues, and ensure high customer satisfaction through exceptional service. You will assist our customers in connecting Lodgify with the main reservation platforms integrated with Lodgify (i.e. Airbnb).And in cases of connection issues, we expect you totake the initiative in finding the root causeand solve it whenever possible, by investigating the problem while assisting the customers!
⭐ How will you make an impact?
⭐ What makes you a great fit
⭐ How can you earn extra bonus points?
Additional Information
Why you’ll love us:
You’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging.
What's in it for you?
The freedom to work from home.
Salary in EUR/USD!
️We understand the importance of having the right tools for the job, especially in a remote setting: Expense Coverage for Computers & Gadgets.
Great culture & working environment with an international team of over 60 different nationalities.
Travel to our yearly team-buildingevents at company's expense.
Boost your earning potential with our referral program that offers paid compensation.
Dive into a career adventure with endless opportunities for growth and development.
Spice up your remote work routine with a dash of fun! Join us for virtual team activities.
So, what are you waiting for? Apply now!
All applications and CVs must be submitted in English
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