Business Analyst 6 month FTC
At Fairmatic we're on a mission to make roads safer, one fleet at a time.
Fairmatic is revolutionizing the auto insurance industry by using data and AI to personalize options and incentivize safe driving with savings. Our predictive risk models have been trained with 200 billion miles of driving data and tested with hundreds of thousands of paying drivers.
Fairmatic's leadership team includes serial entrepreneurs, insurance industry innovators, and startup veterans who have raised over $88M in funding in less than a year.
Join our global team of curious, adaptable technologists and problem solvers who are passionate about creating a positive impact on the world!
We're seeking a motivated, and talented Business Analyst to join our dynamic Global Operations team for a 6 month FTC. This role will report to the Global Head of Insurance Operations and work across multiple departments (Customer Engagement, Claims, Insurance Services and Operations) to design and deliver a programme of work focused on efficiency. They will analyse, document, and improve our business processes while contributing to strategic projects that drive our company forward.
nKey Responsibilities- Collaborate with stakeholders across the organization to document existing processes and establish performance baselines
- Conduct stakeholder interviews and facilitate workshops to gather requirements
- Identify and analyze business problems, recommend solutions and develop and deliver projects
- Lead process improvement initiatives from conception through implementation
- Work closely with our business and engineering teams to ensure operational requirements are incorporated into solutions
- Implement solutions using low-code platforms and automation tools when needed
- Oversee the program of work, with support from the Operations team
- Bachelorâs degree
- 5+ years of experience as a Business Analyst
- Excellent analytical and problem-solving skills
- Excellent documentation and process mapping abilities
- Experience with data analysis and visualization tools
- Outstanding written and verbal communication skills
- Proven track record of implementing process improvements
- Experience with project management methodologies
- Experience implementing automated and AI-enabled solutions
- Lean Six Sigma qualification or experience preferred
- Qualifications in project management, data analysis and/or business analysis required
- Experience with low-code platforms (e.g., Power Platform, Zapier, UiPath)
- Experience as a business analyst in the insurance industry