(Contract) Credentialing Follow Up Specialist

We hold ourselves to exceptionally high standards in order to provide unparalleled service to healthcare professionals, their staff and patients. We strive to end each workday knowing that we’ve made someone’s life better. Our team is comprised of courageous and caring healthcare warriors. We’re here to solve the impossible problems, such as reducing medical errors, saving patient lives, and empowering physicians to stay financially independent. We care deeply about making a big impact and we are relentless. Inspired to grow the company and our careers, we remain committed to daily discipline, self improvement, and a ceaseless search for solutions. We equally value our work and our life apart from work. We’re compelled to work with urgency, decisiveness, and efficiency in everything we do. This affords us freedom and time for things that matter most. Leaders at pMD are developed through our mentorship program. Investing in the success of each individual strengthens our team and builds loyalty. We believe in leading by example. Everything one does ripples outward. Therefore, we need each individual at pMD to embody our leadership principles to thrive as an enduring great company. (Contract) Credentialing Follow Up Specialist (Contract) The Credentialing Follow Up Specialist role at pMD is responsible for performing follow up calls on credentialing, ERA, and EFT applications, changes in medical practice information, participation status, and status of roster updates. This plays a vital role in maintaining accuracy and efficiency with our credentialing process. By diligently following up on applications, our team helps to ensure that our carrier network remains robust and our clients receive the highest quality service. Responsibilities include: • perform outreach to insurance companies to confirm status of applications and other change requests, including changes in medical practice information, participation status, and status of roster updates. • review previous notes pertaining to credentialing requests in order to achieve the goal of each outreach attempt. • record details about outbound calls to insurance carriers using task management software. • document clear instructions regarding the next steps for the credentialing specialist when applicable. Requirements include: • have an Employer Identification Number (EIN) • must have experience with or exposure to performing credentialing outreach • availability during insurance carrier business hours (Monday - Friday, 8 am - 5 pm EST) • knowledge of basic medical credentialing and administrative terminology • exceptional attention to detail • must be able to work independently in a fast-paced environment • strong communication and problem solving skills • reside in the US The compensation model for this role is designed to pay on a per-unit of completed work basis, allowing ultimate flexibility in how and when you want to work. Payment is $3.98 per work item verified. Our contract specialists typically verify an average of 5 work items per hour, but the choice is yours! There are no minimum requirements for working hours or hours per day for this position, but it does require availability between 8 am and 5 pm EST. Work is available on a first come, first serve basis, and you have complete flexibility on how many calls you want to make based on your free time and to meet your compensation goals. We are only accepting applications through our online job portal, Lever. We aren't able to consider and respond to other types of applications, including those sent via email to pMD support, at this time. Please direct application status questions to [email protected]. Candidates must be authorized to work in the U.S. as a precondition of employment. Apply Job!