Associate Customer Service Representative (Remote - October 2024)

Employer Industry: Health Insurance Why Consider This Job Opportunity... • Salary up to $19.00/hour • Opportunities for continued salary growth through performance-based incentive programs • Comprehensive benefits package including 401(k), health, dental, vision, and life insurance • Flexible work arrangements with the option for fully remote work • Paid time off including holidays and volunteer time with a donation to a charity of your choice • Supportive team environment with structured training for success in the health insurance industry What To Expect (Job Responsibilities) • Assist and educate members, providers, or customers on products and plans through various communication channels • Ensure accuracy and timeliness in responding to inquiries and processing customer issues • Document interactions and correspondence clearly and concisely for tracking purposes • Navigate multiple systems and internal resources to address inquiries and gather plan details • Maintain knowledge of insurance terms, practices, and company products while working under direct supervision What Is Required (Qualifications) • High School Diploma or GED with 1 year of experience in customer service or related experience • 1 year of experience in an office-based setting or contact center environment is highly preferred • Strong verbal and written communication skills • Technology savvy with the ability to navigate multiple computer programs and application systems • A private workspace and fast-paced internet with a hard-wired connection How To Stand Out (Preferred Qualifications) • Previous experience in a contact center environment • Willingness to learn new skills and adapt to a fast-paced work environment #HealthInsurance #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!