Call Center Advocate

Employer Industry: Life Insurance Solutions Why consider this job opportunity... - Opportunity for career advancement and growth within the organization - Comprehensive benefits package including medical, dental, vision, and 401k matching - Generous Paid Time Off and holidays to ensure work-life balance - Collaborative and innovative workplace culture that values employee contributions - Onsite amenities including a gym, break area, and lunch delivery service - Bilingual skills in Spanish and English are essential for this role What to Expect (Job Responsibilities): - Answer and respond to inbound telephone inquiries from policy beneficiaries and other stakeholders - Review policy contracts to determine coverage applicability for claims - Maintain communication with management regarding responsibilities and special projects - Assist in researching to locate beneficiaries and heirs when necessary - Comply with HIPAA and other privacy regulations while maintaining confidentiality What is Required (Qualifications): - High School diploma or equivalent - Minimum of one year of experience in a customer service administrative role - Fluent in Spanish and English - Strong organizational skills and attention to detail - Proficiency in Microsoft Office products How to Stand Out (Preferred Qualifications): - Experience in the insurance industry or related field - Ability to work in a fast-paced environment with changing conditions - Strong interpersonal skills to build relationships with internal and external stakeholders - Experience with claims processing or administrative duties #LifeInsurance #CustomerService #BilingualJobs #CareerGrowth #EmployeeBenefits At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!