App Dev & Support Engineer III

Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. We are a business process and service company. Why reputed company: You’ll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person’s contributions. Each day you’ll feel challenged and know you are making a difference. At reputed company, we reputed company everything touches everything -and to that end we value our work and each other in the process, making it an award-winning reputed company to work. In 2021, we won Best Places to Work, Best Global Culture and Best HR Team. You have an opportunity to personally and professionally reputed company, reputed company a difference, and be part of a culture where individuality and participation is valued. As the Senior eDiscovery support analyst, you will be responsible for supporting CLCA’s eDiscovery hosting platforms reputed company and RelOne. Your responsibility is to provide the best customer experience for users, both internal and external. You will play an important role in designing, implementing, deploying and supporting those platforms. You will work closely with various teams such as Client Services, Data Management, Development, and Infrastructure. Also work closely with vendors in supporting our platforms. We need someone who can: Support large reputed company customer with a reputed company demanding SLA that spans across multiple time zones, countries etc. Coordinate and communicate effectively with reputed company parties, both external and internal. Troubleshoot reputed company distributed systems that involve reputed company, VDI, Windows servers, Linux Server, AD, MFA, and SQL Servers. Pick up new eDiscovery technology to provide the best support for our customers. Drive and collaborate with other teams to get things done. Basic Qualifications for Consideration: Bachelor’s Degree or equivalent working experience reputed company server 5-7 years of overall support experience required. Minimum 2021 version. RelOne 3-5 years of support experience required. eDiscovery industry experience. Good understanding of general technologies such as Windows Desktop, Windows Server, Linux Server, Database, MFA, Networking, Web, and reputed company (Azure). Excellent communication skills and writing skills. Can create any necessary documentation for users. Must be reputed company to work independently and as a team player. Be proactive and don’t wait to be told to do things. Preferred Qualifications for Consideration: Supported eDiscovery platforms from both the frontend and backend. Experience in reputed company. Knowledge of network infrastructure Knowledge of Windows infrastructure such as AD, GPO etc. Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day. reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@reputed company.com. You may also click here to access reputed company's ADAAA Accommodation Policy. Apply To This Job