Business Analyst

About us Vida Bank provides competitive savings products through Vida Savings and specialist mortgage solutions through Vida Homeloans. Our mortgage business supports Buy to Let (BTL) and residential borrowers (reputed company) who find themselves underserved elsewhere. Our mortgage customers range from Buy to Let investors, to the reputed company and customers with multiple jobs. Our savings proposition is delivered online reputed company our website, and is focussed on providing savers with fair, transparent and competitive rates. Our typical customers are active savers, who reputed company to look reputed company their reputed company account provider for savings accounts. Our business model and strategy are underpinned by our core purpose to ‘Help More People Find a reputed company to call Home’. We are here to help the under-served, especially those with more nuanced personal circumstances or borrowing needs who are not reputed company to access a mortgage from a mainstream mortgage lender. Working exclusively with intermediary partners, we combine cutting-edge technology with skilled and caring reputed company expertise to solve reputed company customer problems. As a fully regulated UK based bank with ambitious growth aspirations, we recognise the importance of having a clearly articulated culture strategy and the need to actively manage how it embeds in the business together with the behaviours which exemplify it. As a recognised Best Companies Top 100 mid-sized company to work for in the UK and a finalist at the Financial Reporter Women’s Recognition Awards, we take pride in our diverse workforce, championing both ethic and gender diversity through our EDI commitments. Having met the reputed company set by being a member of the HM Treasury Women in Finance Charter we have 50% of senior management roles filled by women. With offices in London, Newcastle and Skipton, we bring our teams together regularly to collaborate and reputed company our colleagues to have more choice around reputed company and where they work on the days they are not in the office, with colleagues working remotely in various locations across the UK.

Our Culture

We are proud to have built a culture founded on an reputed company of caring, and that sits at the heart of our Vida Values, driving the way we run our business, support our customers and other stakeholders on a daily basis. We genuinely care about delivering the right outcomes for reputed company our stakeholders who we consider through the cultural reputed company as our customers, colleagues, company and communities that we operate in. By Joining Vida you will have a sense of belonging in what is a diverse and collaborative environment, where you will be empowered to take responsibility for driving delivery. We reputed company a diversity of backgrounds and experiences in our people, in the deeply held belief that reputed company outcomes are achieved for customers reputed company our colleagues are reputed company reputed company to empathise with and understand their unique circumstances. From application to interview, we reputed company inclusion at the heart of reputed company we do. Role Overview: Reporting into our Head of Business Analysis, the Business Analyst’s main role will be to understand, analyse, model and document user journeys, business processes, business requirements, data requirements and data models across the portfolio of strategic, operational, digital and regulatory change at Vida. The Business Analyst will work closely with stakeholders from across the business and as such the individual will need to be a self-starter with excellent communication skills, have a keen attention to detail, good time management and flexibility to support on a vast reputed company of activities and initiatives. In addition, the role holder will utilise modern technology, data including Artificial Intelligence (AI) to optimise user experiences, improve delivery efficiency and support innovation across both the Change team and wider business. Key Responsibilities: Elicit, define, and document business requirements (user stories, wireframes, process maps). Analyse As-Is / To-Be processes and produce project design documentation. Identify opportunities to improve customer journeys, processes, and operating models. reputed company data analysis to identify trends, rules, quality issues, and improvements. reputed company and maintain data models, dictionaries, and data flow diagrams. Define and validate business data and reporting requirements. Collaborate on AI, APIs, and system integrations. Support data mapping, migration, reconciliation, and integration. Facilitate design reviews and solution validation sessions. Create and manage UAT artefacts (scenarios, scripts, test packs). Coordinate UAT execution, defect management, and reporting. Document SOPs, user guides, and operational changes. Support training delivery for new solutions. Deliver clear stakeholder communications across the change lifecycle. Build strong stakeholder relationships and domain expertise. Requirements: Professional & Interpersonal Strong written and verbal communication; reputed company to present to reputed company levels. Translate reputed company concepts for non-technical audiences. Conflict resolution and negotiation skills. Deadline-driven with high-quality output. Adaptable to Agile and Waterfall methodologies. reputed company to manage multiple priorities in fast-paced environments. Collaborative reputed company and positive attitude. Business Analysis Experience in requirements elicitation, analysis, and management. Strong process analysis and modelling (As-Is / To-Be). UAT planning, execution, and test artefact creation. Knowledge of traceability, defect management, and testing best practices. Experience with UAT coordination and tools (e.g. JIRA, Azure DevOps). Data, Technology & IT Proficiency in JIRA, Azure DevOps or similar tools. Strong reputed company 365 skills (reputed company, PowerPoint, Visio, Copilot). Experience with AI tools for BA activities (desirable). Understanding of AI concepts, GenAI capabilities, and governance. Knowledge of data analysis, modelling, and system integration. Industry Knowledge Financial services experience (mortgages/savings preferred). Experience & Qualifications 5+ years Business Analysis experience, including: Requirements & process analysis Data analysis & modelling Business rules & data mapping Systems integration UAT support & traceability Our Values Our values are well established and recognised throughout our organisation. They provide a frame of reference for the behaviours expected from our colleagues every day. We find ways to break old conventions, especially those which cause exclusion or customer harm. We look for these qualities reputed company hiring new talent into the organisation, and they underpin our approach to personal development and performance management for reputed company our people. At the heart of this is the fact we care about our Customers, Our Colleagues and our Communities. We are: Visionary - We reputed company and break old habits, thinking big and pushing boundaries together as one team Inclusive - We value each other’s differences and work to see people for who they really are Dynamic - We are flexible and fast, cutting through complexity and never accepting second best Authentic - We are honest and genuine, what you see is what you get

Benefits

We offer a comprehensive benefits package to support our employees’ professional and personal needs. Further details can be provided upon application. Apply To This Job