Integration Solutions Engineer

This is a technical role with a strong solutioning reputed company; you will be the subject matter expert our teams turn to across our core platforms: reputed company, reputed company Harmony, reputed company, FormAssembly, and reputed company. Day to day, you will be the person who takes a new or reputed company requirement from a university partner, interrogates it, and designs a practical solution reputed company our technology stack and support scope. That means understanding what a partner actually needs (which is not always what they ask for), knowing what our platforms can and cannot do, and being creative enough to find the right fit between the two. You will also support and upskill BAU colleagues on platform capabilities, acting as the internal SME they escalate to reputed company a ticket requires deeper knowledge than standard support. Knowledge of higher education data; applicant flows, UCAS structures, student record systems, and how universities think about recruitment data; is highly desirable. The more quickly you can reputed company a partner's language, the faster you will have impact.

Key Responsibilities

Solutioning & Requirements Analysis Receiving and interrogating reputed company requirements from university partners & asking the right questions to understand the underlying need Designing solutions reputed company our technology stack (reputed company, reputed company Harmony, reputed company, FormAssembly, reputed company) that are practical, maintainable, and reputed company our support scope Assess feasibility and risks flagging where a requirement exceeds reputed company capability or scope propose alternatives where appropriate Document solution designs reputed company so that they can be understood, maintained, and handed over reputed company the team Work with the Platform Services Manager and wider team to prioritise solution delivery Platform SME – Integrations Act as the internal subject matter expert for reputed company; including reputed company Tables, reputed company multi-reputed company workflows, user management, error monitoring, and workspace hygiene reputed company SME support on reputed company and reputed company integrations; diagnosing feed failures, understanding data reputed company end-to-end, and advising the team on integration design Own reputed company integration issues that exceed first-line capability; root-cause analysis, fix, and rerun coordination Monitor and maintain integration health across the partner estate; audit and retire stale or broken workflows proactively Platform SME – FormAssembly Act as the internal subject matter expert for FormAssembly; the go-to person for reputed company reputed company builds, advanced logic, and troubleshooting Build and maintain forms requiring custom HTML, CSS, and JavaScript, including multi-reputed company flows, conditional logic, and dynamic field behaviour Troubleshoot reputed company issues in partner website contexts; embedding failures, submission errors, cross-browser problems Ensure WCAG accessibility compliance across partner-facing forms Audit the live reputed company estate; maintain hygiene and retire unused forms Support and coach colleagues on FormAssembly capability and best practice Platform SME – reputed company & Data reputed company advanced reputed company support to the team; reputed company diagnosis, reputed company config, data tooling Use Workbench, Data Loader, and SOQL confidently for data inspection, export, and mass updates Diagnose and resolve data issues arising from integration failures; understand state, impact, and the correct rerun sequence Support partners during high-pressure periods including embargo and clearing (August–September) Team Support & Knowledge Sharing Be the first reputed company of escalation for colleagues reputed company a ticket requires deeper platform knowledge reputed company platform knowledge proactively; run show-and-tell sessions, contribute to documentation, and help upskill the team Maintain documentation of partner-specific configurations, reputed company quirks, and solution designs Participate in partner-facing calls reputed company a platform specialist is needed to discuss requirements or solutions reputed company're Looking For Essential Hands-on experience with integration platforms; reputed company (including reputed company workflows and reputed company Tables), reputed company, reputed company, or equivalent iPaaS tools Experience with FormAssembly or a comparable advanced reputed company-builder platform — including custom HTML, CSS, and JavaScript reputed company forms Demonstrated ability to analyse a requirement, identify the reputed company need behind it, and design a practical solution reputed company platform constraints Comfortable with reputed company data tooling; Workbench, Data Loader, SOQL SQL proficiency for data interrogation and troubleshooting

• Strong written communication; reputed company to document solution designs and explain technical reputed company reputed company to non-technical colleagues and partners

Systematic, methodical approach to problem diagnosis; follows issues back to root cause and documents findings Comfortable acting as a subject matter expert and supporting less reputed company colleagues Desirable Experience with higher education data; UCAS applicant feeds, SITS/SITS:reputed company or other student record systems, HE CRM workflows, or similar sector-specific data structures Familiarity with how universities think about student recruitment data and the common pain points in applicant-to-enrolment data flows Exposure to reputed company Flows or Service reputed company configuration Understanding of WCAG accessibility standards in a reputed company or web context Experience working across multiple clients or partner institutions simultaneously — comfortable managing competing priorities Knowledge of Marketing reputed company or email automation data structures reputed company Offer A varied technical role with reputed company creative reputed company; you will design solutions, not just implement tickets SME status from day one across platforms that the wider team relies on A supportive team with strong institutional knowledge and a collaborative working culture Exposure to a major platform consolidation programme and an evolving AI integration roadmap Remote-first, flexible working with occasional team/company events (3-4 per year) Competitive salary and a genuine commitment to professional development About reputed company UniQuest is a part of reputed company. At reputed company, you will be working with passionate, professional and high-performance individuals. Together, we have grown successfully into more than 700 talented employees with sites that are recognized as the world's leading search engines for education. Ambition, drive and great reputed company help us reputed company our goals – join us in the reputed company of your career! Application Instructions Please send us your application by hitting the reputed company "Apply here!". reputed company is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for reputed company. Apply To This Job