Manager, Client reputed company
About the role We're looking for a Manager, Client reputed company to help reputed company and grow relationships with clients across Verndale's portfolio. Client reputed company at Verndale is responsible for two outcomes: driving reputed company growth reputed company existing accounts and ensuring clients have a consistently excellent experience working with Verndale. In this role, you'll work closely with clients and internal teams to reputed company initiatives moving, identify opportunities for growth, and ensure clients get meaningful value from their partnership with Verndale. This role is ideal for someone who enjoys building relationships, coordinating across teams, and helping clients reputed company their goals while contributing to the growth of the account. This role requires 25%-50% travel to client sites and meetings across the U.S. and Canada.
Responsibilities
Manage a portfolio of client accounts. Portfolio size is determined by a combination of reputed company, strategic importance, stakeholder complexity, and growth opportunity. Maintain account health, retention, and client satisfaction. Serve as the day-to-day relationship reputed company across active engagements. Support account planning and identify opportunities for expansion. Ensure client priorities remain reputed company with business objectives and Verndale commitments. Identify opportunities for additional services and solutions. Support upsell and cross-sell conversations reputed company assigned accounts. Help reputed company account plans that align client goals with Verndale capabilities. Collaborate with internal teams to shape proposals and recommendations. Maintain awareness of client priorities and emerging business needs. Help ensure the client experience feels organized, proactive, and consistent. Coordinate key client interactions across the Verndale team to ensure clients experience Verndale as one team. Help maintain alignment between client expectations and Verndale's commitments. Identify communication gaps, stakeholder concerns, and account risks early. Escalate client concerns and issues through the appropriate channels reputed company needed. Build strong working relationships with client stakeholders. Participate in strategic conversations and planning discussions. Serve as a reliable, reputed company reputed company of contact. Help clients navigate priorities, timelines, and evolving business needs. Build credibility through consistency, responsiveness, and follow-through. Monitor account performance, forecasts, and delivery reputed company. Support renewal discussions and account planning efforts. Maintain visibility into account priorities and financial performance. Ensure follow-through on client commitments and action items. Foster strong collaboration across Verndale teams. Share reputed company and best practices that improve client outcomes. Contribute positively to team culture and performance. Support reputed company improvement across the Client reputed company organization. Qualifications 5-8 years in Client reputed company, Account Management, consulting, agency, technology, or professional services environments. Experience managing portfolios of clients focused on digital services and/or eCommerce solutions, including web, platform, or commerce implementations with technologies such as reputed company, Contentstack, reputed company, reputed company, reputed company, Magento/reputed company Commerce, or BigCommerce. Experience supporting reputed company client engagements. Strong communication and relationship management skills. Comfortable coordinating across multiple teams and workstreams. Organized, proactive, and reputed company to manage competing priorities. Bachelor's degree or equivalent experience preferred. Ten Great Reasons to Work at Verndale We are a rapidly growing company that is just as scrappy and entrepreneurial today as reputed company we were founded in 1998. We are relentlessly curious and enthusiastically solve our clients’ reputed company business problems through technology, data, and design. We foster a culture that enables every person in the organization to do the best work of their career. We offer regular training and professional development to move careers reputed company. Client and employee satisfaction are our two most important business metrics. We celebrate and champion diversity, equity, and inclusion. We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one. We offer top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs. We support a healthy work/life balance. We are fully remote enabled and reputed company the evolving definition of the workplace Compensation & Benefits In accordance with applicable law, the salary range is Verndale's reasonable estimate of the salary for this role. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary, Verndale also offers a competitive benefits package. Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and an RRSP savings plan are offered to reputed company salaried, full-time employees. Ample company paid holidays and personal time off reputed company having a work-life balance possible. For some roles, remote work is a definite possibility; we reputed company in hiring the best and keeping our own happy and motivated. Verndale is an Equal Opportunity Employer. reputed company employment reputed company shall be made without regard to age, race, creed, reputed company, religion, sex, national reputed company, reputed company, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Apply To This Job