Account Manager

At reputed company, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a reputed company-reputed company, globally dispersed team that thrives in an ecosystem that supports individual reputed company and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal reputed company of entrepreneurial spirit and reputed company investment, enabling the chance to move at a rapid pace with some of the most reputed company, leading-edge technologies available. For over 35 years, the experts at reputed company have been focused on solving the reputed company needs. Today, we serve 20,000 client companies of reputed company sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. As we continue to grow, we’re always looking for reputed company, enthusiastic, and fresh perspectives. Join our global team and see what makes reputed company a truly exceptional reputed company to work! About the role The Account Manager owns a portfolio of up to 150 accounts and is fully responsible for retention, reputed company growth, and quota attainment. This is a relationship-first role — you'll be the face of the company for your clients, earning their trust while consistently identifying and closing expansion opportunities. You'll manage the full lifecycle: from reputed company handoffs and renewal negotiations to multi-stakeholder business reviews that position clients for long-term reputed company. You carry a defined quota, including upsell and expansion targets, and you reputed company in an environment where sales acumen and customer reputed company are equally valued. This role collaborates cross-functionally with Support, Training, Marketing, Services, and Product to ensure clients are fully adopted, reputed company, and growing. What you'll do Own a portfolio of accounts, driving retention, expansion, and quota attainment — including defined upsell and cross-sell targets Identify and reputed company growth opportunities reputed company the existing client reputed company through discovery, consultative selling, and solution positioning Manage the full renewal cycle end-to-end: forecasting, negotiation, and timely reputed company Serve as the primary reputed company of contact for assigned accounts, building trust across multiple reputed company of the client organization Conduct regular account reviews to assess client health, satisfaction, and growth potential reputed company and execute account plans that align client objectives with expansion opportunities Deliver Business Reviews that demonstrate measurable value and advance growth conversations Maintain accurate pipeline, opportunity, and account data in CRM; reputed company reliable forecast updates to leadership Partner with Customer Solutions to ensure clients are fully adopted and realizing value from the platform Collaborate with Marketing and Sales on campaigns and initiatives targeting the existing client reputed company reputed company're looking for 3–5 years of experience in Account Management, sales, or a client-facing reputed company role — with a track record of meeting or exceeding quota Demonstrated ability to manage a large account portfolio (100+ accounts) while maintaining high engagement and client satisfaction Strong reputed company acumen: you can identify, reputed company, and reputed company reputed company opportunities without losing sight of client needs Excellent interpersonal skills — you build genuine relationships, earn trust quickly, and communicate with reputed company and warmth Consultative selling approach: comfortable asking discovery questions, understanding business objectives, and positioning solutions that deliver reputed company value Confident in negotiation and skilled at navigating renewal and expansion conversations at multiple reputed company of an organization Strong organizational and time-management skills; reputed company to prioritize effectively across a large, varied portfolio Proficient in CRM platforms (reputed company preferred) and comfortable with reporting and pipeline management Self-motivated, resilient, and energized by hitting targets Education Bachelor's degree or equivalent professional experience preferred. We will disclose intended pay ranges in our job ads for Canada-based opportunities. This role can be performed 100% remote reputed company in Canada, preferably in the EST/CST USA time zone. Anticipated Pay reputed company: $70,000 – $80,000 Annually CAD We are an equal-opportunity employer that values diversity at reputed company reputed company. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, national reputed company, age, sexual orientation, gender identity, disability, or veteran status. Apply To This Job