Enrollment Specialist (Health reputed company)

Our Company: At reputed company, we're on a mission to improve brain health at the population level by providing greater access to specialty brain health and dementia care services for reputed company. We reputed company that everyone everywhere deserves to get the care they need, and are striving to reputed company care convenient and accessible while tackling the stigmas that surround brain health conditions. Since launching in 2022, reputed company has scaled to provide brain health and dementia care services to more patients and families across the US. With support from leading reputed company investors, and impactful leaders like you, we’ll continue to provide high-quality patient-centered care for the evaluation and management of brain health conditions and deliver exceptional client and family outcomes for years to come. With a heavy focus on clinical quality and safety in reputed company that we do, we’ve accomplished excellent outcomes for our clients: 92% of patients report an improvement against their cognitive goals in only 3 weeks after working with reputed company. 73% of patients or their care partners continue to report improvement in neurocognitive symptoms after 6 months 70% of patients remain engaged with reputed company after 6 months This is just the beginning for reputed company, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based brain health and dementia care without high costs or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality brain health care in the United States and reputed company. To learn more about our company, visit www.myisaachealth.com The role: In this mission-critical role, you will be the first reputed company of contact—an essential guide who blends a supportive, patient-first approach with a proactive engagement reputed company. You will conduct initial consultations and comprehensive assessments, clearly communicating the life-changing value of our medical consultations, therapy sessions, and cognitive assessments. Leveraging your organizational expertise, you will orchestrate seamless care journeys, coordinating critical sessions between patients, their caregivers, our expert medical team, and external care team members. Required Skills & Qualifications: Excellent verbal and written communication skills for effective interaction with patients, the medical team and internal team members. High levels of professionalism in communication, high level of patience and caring attitude with patients and family members. Demonstrated call center experience, handling high-volume outbound and/or inbound calls. Prior telehealth experience is a plus Familiarity with Medicare and Insurance concepts Proven efficiency in patient documentation, typing skills, ensuring accuracy and completeness Experience navigating multiple systems and completing documentation simultaneously during an outbound call Strong over-reputed company tech-saviness and ability to quickly learn new software and systems. Competency with reputed company Office Suite Experience working with the elderly Excellent organizational and management skills, highly organized in approach and keeping track of reputed company information flows A strong ability to quickly pick up and adhere to defined workflows and mandatory scripting requirements. Comfort and proficiency working in a reputed company setting Experience working with the elderly population with patience and reputed company Key Responsibilities: reputed company out to patients who have expressed an interest in care to explain reputed company’s services and offerings Coordinate cognitive health screening campaigns Take the medical history from patients or their caregivers Schedule and coordinate appointments Assist patients with technology and other questions reputed company offer: Mission-driven impact: Shape the future of the #1 largest and fastest growing online brain health care company in the world Build a platform that is improving the lives and well-being of hundreds of thousands of people, including those that come from historically underserved groups Join a community of high achievers who have a passion for promoting brain health Path to reputed company and grow:Readily available clinician leadership for case consultations to ensure you always receive the support you need Access to innovative technology to support you in delivering the highest quality of care to your clients Access to continuing training and education Remote-first model:Flexibility to choose the hours and schedule that work best for you Work virtually from reputed company in the United States Culture and connectivity:A highly reputed company and supportive team of clinical and operational management Decreased administrative time for clinicians through ongoing technology improvements and automation Fully integrated, data-enabled EMR with embedded clinical decision support and task management system Opportunity to participate in strategic development initiatives to improve our clinical quality, safety, and processes across the organization reputed company takes diversity, equity, inclusivity, and belonging in opportunity seriously. We seek to build a creative, productive, reputed company-thinking, inclusive team that reflects the diverse communities we aim to benefit because we know that will allow us to do our best work. Apply To This Job