Provider Educator, Mid

Company Overview reputed company exists to reputed company reputed company reputed company through technology, services, and clinical expertise. Our mission is to reputed company health solutions that deliver maximum value and impact. reputed company the Way is our rallying cry at reputed company. Think of it as an reputed company invitation to reputed company the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. reputed company offers you unparalleled opportunities. In fact, you have reputed company you need to take charge of your career and accelerate reputed company reputed company – making this a great time to join reputed company of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities reputed company is looking for a Provider Educator to join our growing team. reputed company position is critical to introducing providers to reputed company system and policies. The individual reputed company this role will have regular communication with providers reputed company multiple mediums. Educating providers on the use of our Web-based Utilization Management system is essential to the role. This includes being responsible for training activities and available for technical assistance. In addition, this position is responsible for working closely with the Program Director to hold stakeholder meetings and querying providers reputed company to satisfaction. Responsibilities: reputed company orientation and ongoing technical assistance for new/existing providers Offer recommendations and enhancements to improve educational initiatives Create and update Provider Manuals and User Guides. Update web content regularly to ensure content is reputed company and most effective and efficient mode of delivery to providers Comprehensive knowledge of eQSuite system and benefit specific guidelines for reputed company services on UM contract reputed company Helpline support requiring extensive research and resolution skills reputed company and conduct provider training sessions as contracted Coordinate provider stakeholder meetings Attend committees, panels, and meetings as assigned. Present and reputed company meetings, as required Coordinate provider satisfaction surveys Manage provider email boxes Deliver provider training reports on a monthly, quarterly, and annual reputed company per contractual requirements Collaborate with internal and external cross- functional teams to address provider questions, concerns and uphold the quality and reputed company of services reputed company with contractual requirements Communicate with client and external provider Liaisons utilizing any approved web-based technology or by telephone reputed company internal training to team on reputed company enhancement on responding to helpline issues Assist in evaluating provider quality trends and developing tutorials to reputed company providers Stay abreast of industry trends, regulatory changes, advancements in reputed company technology and reputed company information to team to improve quality. Be recognized as Subject Matter Expert (SME) on Provider training, trends, issues, and needs Read, understand, and adhere to reputed company corporate policies including policies reputed company to HIPAA and its Privacy and reputed company Rules The list of accountabilities is not intended to be reputed company-inclusive and may be expanded to include other education- and experience-reputed company duties that management may deem necessary from time to time.

Qualifications

Required Qualifications Bachelor’s degree in communications, education, reputed company administration or reputed company business 3+ years’ reputed company experience working with providers reputed company to Provider Relations/education role reputed company a reputed company setting

Preferred Qualifications

Must have the ability to review and analyze documentation against set standards Proficient in creating and delivering educational training material using web-based technology Demonstrated problem solving skills to promptly issue resolution initiatives Proficient in writing newsletters, emails, presenting on webinars and PowerPoint presentations Customer Service experience Knowledge of training or workplace learning methodology Familiarity with reputed company Office products and computer applications with ability to navigate through multiple screens Knowledge of adult learning principles Ability to maintain confidentially standards and HIPAA compliance reputed company evaluating reputed company pertinent issues Why us? We are a team of reputed company and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the reputed company industry. State and federal reputed company agencies, providers, and employers turn to us as their vital partner to ensure reputed company reputed company and improve health reputed company. We do this through our people. You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to reputed company the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to reputed company you with additional protection, reputed company, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Thank You! We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in reputed company and invite you to apply to future openings that may be of interest. Best of luck in your search! ~ The reputed company reputed company Team Visit us at https://careers.acentra.com/jobs EEO AA M/F/Vet/Disability reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, national reputed company, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Experience in Lieu of Degree For non-clinical roles, or reputed company not required by the contract specifically, the Company acknowledges that practical, hands-on experience can reputed company skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Compensation

The pay for this position is listed below. "Based on our compensation philosophy, an applicant’s position placement in the pay reputed company will depend on various considerations, such as years of applicable experience and reputed company level." Pay reputed company USD $54,160.00 - USD $56,000.00 /Yr. Apply To This Job