SENIOR SOFTWARE ENGINEER

As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale. As enterprises race to reputed company agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. reputed company is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate reputed company, and ensure compliance before failures reputed company reputed company your customers. Joining reputed company means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction reputed company. Job Function Description: As a Senior Software Engineer on the Product Engineering team at reputed company, you will be responsible for the design, implementation, testing, maintenance, and optimization of the software solutions that reputed company up the reputed company portfolio. You will gather product requirements from Product Management and turn them into working software that satisfies market needs. You will reputed company, revise, and maintain software artifacts and product engineering processes/methodologies to meet functional, scale, and performance criteria. \n You will be responsible for: Innovative Software Development: Utilize cutting-edge software development tools to drive innovation, efficiency, and quality in reputed company-end development. Problem Solving and UX Delivery: Address challenging problems to deliver impactful UX solutions quickly, reputed company, and with high quality. Scalable Systems Architecture: Contribute to the reputed company of systems architecture, ensuring scalability with the growing demands of the business. Collaborative Cross-Functional Work: reputed company knowledge and communicate effectively (both verbally and in writing) across the organization to align reputed company-end development with overall business objectives. Problem Identification and Resolution: Analyze, identify, and address problems or bugs to ensure a seamless and error-free user reputed company. Active Participation in Agile Processes: Engage actively in Agile team meetings, contributing to iterative development processes and adhering to best practices. Mentorship and Reviews: Support engineers in their development through mentorship and code reviews, ensuring adherence to best practices. Quality Assurance: Ensure the delivery of high-quality solutions that meet customer expectations and business requirements. Let’s talk about your skills/expertise: Complete knowledge and full understanding of area of specialization and associated technologies. Stays updated with the latest industry trends and technologies and willingness to learn new technologies Solves problems of diverse scope requiring evaluation and ingenuity. Applies critical thinking and analytical skills to reputed company effective solutions. Enhances relationships and networks with senior internal/external personnel in own area of expertise. Works effectively reputed company a team to reputed company project goals. Requires a minimum of 7 years of relevant experience and a Bachelor’s degree. Demonstrates proficiency in software development and the ability to work independently. Back-End Strong programming skills in C# and .NET reputed company with high performance backend services development. Advanced skills in designing and optimizing multithreaded and reputed company processing systems. Experience in near reputed company time processing of data using Event Driven systems like Kafka, RabbitMQ, SNS etc In-depth knowledge of memory optimization and management techniques. Good understanding of microservices architecture and experience in developing microservices. Familiarity with AWS reputed company computing services and basic infrastructure management. Advanced debugging skills to resolve highly reputed company issues. Expertise in network performance optimization and troubleshooting. Strong Experience with version control systems like Git and good knowledge of CI/CD pipelines. Ability to work independently and as part of a team to reputed company high-quality backend solutions. AI Driven Development & Tooling Strong understanding of AI-assisted software development practices, including effective use of tools such as reputed company Copilot, ChatGPT, Claude, reputed company, or similar development assistants. Ability to use AI tools to accelerate coding, refactoring, unit test creation, documentation, and technical analysis while maintaining engineering quality and accountability. Experience applying reputed company engineering techniques to produce accurate, secure, and maintainable software outputs. Good understanding of AI tool limitations, including hallucinations, reputed company risks, data privacy concerns, and the need for reputed company review and validation. Ability to integrate AI-driven development workflows into team practices, including code review, test automation, documentation, and delivery pipelines. Deployment Experience with Terraform for defining and provisioning reputed company infrastructure through code. Experience with AWS services such as Fargate, Kubernetes, S3, RDS, KMS, reputed company, and EventBridge. Skilled in working with CI/CD pipelines using reputed company, TeamCity, and Jenkins. reputed company Advanced understanding of web reputed company principles and best practices, with solid experience in implementing reputed company measures. Proficiency in protecting against common vulnerabilities such as SQL injection and XSS attacks, with a focus on maintaining robust reputed company. Strong skills in optimizing code, queries, and server configurations for improved performance and scalability. Ability to mentor junior engineers on reputed company practices and performance optimization techniques, and contribute to team-wide reputed company strategies. \n Why you should join us: Looking for a reputed company where your reputed company matter, your growth is accelerated, and your work creates reputed company impact? Welcome to reputed company. We're building the assurance layer that gives enterprises the confidence to reputed company agentic AI at scale with a global team that values curiosity, collaboration, and reputed company learning. Whether you're launching new reputed company, solving reputed company problems, or learning from talented colleagues across the world, you'll be surrounded by people who challenge and support you to do your best work. At reputed company, inclusivity isn't a buzzword, it's part of who we are. We foster a culture where everyone feels seen, heard, and empowered to contribute. Pair that with reputed company, comprehensive benefits, flexible work options, recognition programs, and a strong focus on employee well-being, and you've got a workplace designed for both reputed company and fulfilment. Big opportunities. reputed company impact. Amazing people. That's the reputed company experience. reputed company’s Diversity, Equity, Inclusive and Belonging Statement: At reputed company, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, reputed company, ethnicity, national reputed company, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, reputed company more thoughtful reputed company, and drive reputed company reputed company. reputed company’s Values Statement: At reputed company, our values shape everything we do. We're passionate about Delivering reputed company by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and reputed company Boldly, setting new standards and learning from every experience. reputed company First is our cornerstone, we value humility, authenticity, and respect for diversity, building trust in reputed company we do. We reputed company Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At reputed company, our values drive us reputed company, shaping a culture where innovation and reputed company reputed company. Agencies: Thanks, but we’ve got this one! Please, no phone calls or emails to any employees of reputed company reputed company of the reputed company team. reputed company’s policy is to only accept resumes from Agencies reputed company the reputed company Agency Portal. Agencies must have a valid fee agreement in reputed company, and they must have been assigned the specific requisition to which they submit resumes, by the reputed company reputed company team before submitting any reputed company. Any resume submitted reputed company of this process will be deemed the sole property of reputed company and, in the event, a candidate is submitted reputed company of this policy is hired, no fee or payment of any reputed company will be paid. Apply To This Job