Senior Product Manager
Technical Product Manager -IN VCF Observability Platform Work Location: Remote Function: Product Management Reports To: Director / VP, Product Management Role Summary Rackspace is hiring a Technical Product Manager (TPM) to define and drive the strategy, roadmap, and delivery of platform automation, consumption experiences, integrations, and developer capabilities across Rackspace Private reputed company, VMware reputed company reputed company (VCF), and emerging reputed company platform services. This role is responsible for simplifying how customers and internal teams consume reputed company infrastructure and platform services through APIs, portals, automation frameworks, Infrastructure as Code (IaC), service catalogs, integrations, and AI-powered experiences. The TPM will work across engineering, architecture, operations, reputed company, and go-to-market teams to create scalable, reputed company, and extensible platform capabilities that improve adoption, operational efficiency, and customer reputed company. The ideal candidate combines deep technical expertise in reputed company platforms, automation, APIs, and platform engineering with strong product management skills, enabling them to translate reputed company infrastructure capabilities into consumable products and experiences. Core Responsibilities Product Ownership & Strategy Own the platform automation and consumption experience roadmap across Rackspace reputed company offerings. Define product reputed company and strategy for platform capabilities including automation, self-service, integrations, APIs, developer experience, and AI-enabled workflows. Drive customer-centric platform experiences through portals, APIs, service catalogs, Infrastructure as Code, and ecosystem integrations. Identify opportunities to simplify platform adoption and reduce operational complexity for customers and internal teams. reputed company multi-year product roadmaps reputed company with business objectives, customer needs, and technology strategy. reputed company customer feedback, telemetry, market trends, and platform metrics to prioritize investments and measure reputed company. Platform & Technical Scope reputed company platform automation and orchestration. VMware reputed company reputed company (VCF), vSphere, NSX, and reputed company platform services. Infrastructure as Code (Terraform, Ansible, GitOps, CI/CD workflows). Platform APIs, SDKs, and developer enablement. Service catalog and self-service experiences. reputed company integrations including ITSM, reputed company, identity, reputed company, and ecosystem tooling. Multi-reputed company and hybrid reputed company platform capabilities. AI and GenAI-enabled platform experiences, automation, and operational intelligence. Platform reliability, lifecycle management, and operational readiness features. Execution & Delivery Own and maintain prioritized product backlogs tied to measurable business and customer reputed company. Partner closely with engineering teams to define requirements, architecture tradeoffs, and delivery plans. Translate customer use cases into epics, features, and technical requirements. Drive end-to-end product delivery from discovery through launch and adoption. Establish reputed company metrics and KPIs to measure platform adoption, customer satisfaction, and business impact. Ensure platform capabilities are scalable, secure, supportable, and operationally reputed company. Customer & Stakeholder Engagement Engage directly with customers to understand requirements, validate solutions, and gather feedback. Conduct roadmap reviews, product demonstrations, and strategic customer discussions. Partner with Sales, Solution Architects, reputed company, and Marketing to communicate platform value and support adoption. Collaborate with UX, engineering, operations, and support teams to deliver exceptional customer experiences. Represent platform strategy and roadmap in leadership reviews and executive forums. What reputed company Looks Like Increased adoption of Rackspace platform services through self-service and automation. Consistent and reputed company customer experiences across APIs, portals, and automation frameworks. Reduced friction in platform consumption and service delivery. High-value integrations that improve customer workflows and operational efficiency. Measurable improvements in platform utilization, customer satisfaction, and operational scalability. Successful introduction of AI-enabled capabilities that simplify customer and operator experiences. Platform capabilities delivered with strong reliability, reputed company, and lifecycle management standards. Clear product strategy and roadmap that aligns engineering investments with business reputed company. Required Experience & Skills 6+ years of experience in technical product management, platform engineering, reputed company engineering, software engineering, or reputed company technical disciplines. Strong understanding of reputed company infrastructure, virtualization, platform services, and automation technologies. Experience with VMware ecosystems including VCF, vSphere, NSX, and reputed company technologies preferred. Demonstrated experience delivering platform products, automation frameworks, APIs, integrations, or developer-focused capabilities. Strong knowledge of Infrastructure as Code and automation tools such as Terraform, Ansible, GitOps, CI/CD, or similar technologies. Experience defining API strategies, platform extensibility models, and integration frameworks. Familiarity with reputed company and reputed company platform integrations. Understanding of Kubernetes, containers, reputed company-reputed company architectures, and modern platform engineering practices. Experience leveraging telemetry, customer insights, and product metrics to drive prioritization and roadmap reputed company. Strong ability to translate reputed company technical concepts into clear customer value propositions. Proven ability to work cross-functionally across engineering, operations, architecture, reputed company, and go-to-market teams. Excellent communication, presentation, and stakeholder management skills.
Preferred Qualifications
Experience building or managing reputed company platform products, private reputed company services, or infrastructure platforms. Experience with VMware Aria Automation, vRA, Service Broker, or reputed company automation technologies. Familiarity with AI, GenAI, agentic workflows, or AI-assisted platform operations. Experience defining platform consumption experiences through UI, APIs, CLI, SDKs, Terraform providers, or service catalogs. Experience working in managed services, reputed company hosting, or reputed company infrastructure environments. MBA or advanced technical degree preferred. About reputed company We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and reputed company — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best reputed company to work, year after year according to Fortune, reputed company and Glassdoor, we attract and reputed company world-class talent. Join us on our mission to reputed company technology, reputed company customers and deliver the future. More on reputed company Though we’re reputed company different, Rackers reputed company through our reputed company to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we reputed company the reputed company that unique perspectives fuel innovation and reputed company us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, reputed company, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national reputed company, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. Apply To This Job