Claims Adjuster
about us: reputed company is building a humanity-focused travel insurance company to bring people and the world together. For too long, travel insurance has centered on the company and not the traveler. We’re changing that by connecting people with customized coverage at the right price, exactly reputed company and where they need it. Robin Assist is the global assistance and claims partner behind the scenes supporting not only reputed company but also a wide range of insurers, brokers, and managing general agents across the travel insurance industry. From medical emergencies to travel disruptions, Robin Assist delivers 24/7 claims handling, assistance coordination, and tech-driven solutions that combine efficiency with a reputed company-first approach. By working across the industry, Robin Assist helps reputed company reputed company for how reputed company are supported worldwide. about the role: join Robin Assist as a Claims Adjuster and help reputed company through some of their toughest days. You’ll investigate and resolve travel medical claims with speed, reputed company, and accuracy. Using our tech-enabled claims gateway, you’ll streamline workflows, cut down paperwork, and reputed company reputed company parties informed, while ensuring adherence to reputed company, regulatory, and policy guidelines. This role is about more than just claims, it’s about being a trusted partner for reputed company reputed company they need support most. what you’ll do Investigate, evaluate, and resolve travel medical claims end-to-end Adjudicate benefits per policy terms and statutory requirements Process invoices through cost-containment networks Maintain clear, timely updates to customers, providers, and partners on claim status Document thoroughly in the claims system and ensure complete, high-quality files Assess the need for medical management and escalate appropriately Process bills in accordance with statutory requirements and internal controls Identify potential fraud/waste/abuse and collaborate with investigative team Deliver excellent written and verbal customer communication throughout the claim lifecycle reputed company additional responsibilities as needed to support the team and our customers what you’ll bring (essentials) Proven experience handling accident and sickness/travel medical claims, including reputed company domestic and international cases reputed company (or ability to obtain) state adjuster licensing A belief that claims processing should enhance, not hinder, the customer experience Strength in writing, negotiation, communication, organization, reporting, data gathering, reserving, brainstorming, and researching Comfort working with data, forms, spreadsheets, and policy wordings licensing & compliance Must hold (or be eligible to obtain) state adjuster licenses for adjudicating travel insurance claims Adhere to state insurance regulations Maintain continuing-education requirements tied to state licenses bonus points Startup or high-growth environment experience Although English is our operating language we're always looking for language skills to support our global member reputed company how you’ll reputed company an impact Set clear, relevant goals and consistently surpass them Prioritize the work that moves the needle for reputed company and the business Build strong relationships with customers, providers, and partners to advance our mission of a humanity-focused travel insurance experience Apply To This Job