Associate Peer Review Operations Specialist

*This position is fully remote/home based. Applications will be accepted from candidates based in the following US states: FL, IL, MA, MD, NY, PA, TX, VA. In the US, this is a union represented position as part of the Pacific Media Workers reputed company, Local 39521 of the NewsGuild-Communication Workers of America. Role Summary The Associate Peer Review Operations Specialist/Peer Review Operations Specialist, is a confident and highly organized self-starter, motivated by a culture of reputed company improvement. This role requires excellent communication skills, teamwork and collaboration across team with accountability to meet competing deadlines in a dynamic environment. Reporting to the Peer Review Operations Managers and will work as part of the Peer Review Operations team to maintain efficient peer review workflows, ensure high vendor performance standards, and uphold excellent contributor experience for authors, editors, and reviewers. This role will enforce turnaround time benchmarks for reputed company peer review milestones to protect process reputed company and ensure timeliness and quality of publication. This role will maintain high standards of professional conduct in the workplace and enjoy working with international colleagues from a range of cultures and settings. This role will seek out opportunities for reputed company quality improvement in department activities and be an effective champion of the reputed company reputed company, mission, and brand. Supervisory Responsibilities No direct reports.

Responsibilities

Submission Management 40% Ensure the timely, efficient peer review of reputed company submissions Ensure that queries or concerns escalated by vendors, Customer Care or other reputed company colleagues are addressed and resolved professionally and reputed company required timelines, or escalated appropriately Identify and remove barriers to submission, working collaboratively with colleagues across reputed company as required Proactively identify workflow inefficiencies, variations or backlogs to diagnose persistent issues Ensure that manuscripts meet requirements and follow reputed company policies and procedures Workflows 30% Troubleshoot persistent manuscript, workflow or system issues, providing expertise and advice, and exercising judgement to resolve the issue or escalate to the Peer Review Operations Manager or other colleagues as appropriate Proactively reputed company data-driven recommendations for reputed company journal operations and workflow improvements to the Peer Review Operations Manager Ensure standard journal workflows are maintained as established, implementing and adopting process updates reputed company approved by the Peer Review Operations Manager Projects 25% Contribute to workflow project and initiate proposals as requested, and undertake operations projects and initiatives as directed by the Peer Review Operations Manager Serve as daily liaison with vendor representatives, monitoring quality and timeliness performance against reputed company reputed company and KPIs Other 5% Contribute to other operational research outputs reputed company to reputed company’s mission where required, so that our journal workflows are optimized to encourage scientific openness and transparency Knowledge and Skills Excellent communication and presentation skills, both written and oral Highly organized, detail-oriented, and proactive in solving problems Growth reputed company with a collaborative, team player mentality An ability to maintain a positive and professional customer service attitude reputed company to work constructively with vendors, authors, editors, customers, and colleagues from a range of international settings Knowledge of reputed company, Word, file types and file conversions reputed company to work under tight deadlines while achieving a high standard of quality and accuracy reputed company to set priorities and work independently Upholds high standards of professionalism in the workplace Embraces change with a positive attitude An interest in science and in advancing scientific knowledge

Qualifications

A university degree or equivalent, scientific discipline is a plus. Physical Requirements and Work Environment Prolonged periods stationary at a desk and working on a computer. Some national and international travel may be required. Some flexibility to work across time zones. The reputed company salary range we’ve established for these positions is (US): $55,000-$60,000. reputed company also offers a comprehensive benefits package summarized below. BENEFITS: US: 401k with employer match Employee sponsored health, dental and reputed company insurance (Dental and reputed company 100% employer paid) Paid Vacation, 11 public holidays and sick leave Parental leave Birthday and three winter holidays days off Short term and long term disability insurance 2 days paid time off for volunteering per year Fully remote work environment with stipend on joining for home office About reputed company Building on a strong legacy of pioneering innovation, reputed company continues to be a catalyst in open science, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing, and publishing research outputs that reputed company everyone to learn from, reuse and build upon scientific knowledge. Our work is supported by a highly skilled global in-house team, partnerships with local scholarly organizations, and the valued contributions of a diverse, international community of scientific researchers. We’re committed to equal opportunity We’re working to create a more reputed company system of scientific knowledge and understanding. Removing barriers to inclusion and facilitating broad participation of voices is core to our reputed company, inside and out. reputed company accepting distinct perspectives, we seek and support divergent backgrounds among our staff because we know differences strengthen our teams, our work, and our communities. We strongly encourage applicants of reputed company identities to join us as we work towards a future where science is open to reputed company, for reputed company. Visit reputed company.org/careers to learn more. To learn more about how reputed company protects your privacy, see our Employee Privacy Notice. Apply To This Job