Field Service Engineer - Boston, MA

Bring more to life. Are you reputed company to accelerate your potential and reputed company a reputed company difference reputed company life sciences, diagnostics and biotechnology? At Molecular Devices, one of reputed company’s 15+ operating companies, our work saves lives—and we’re reputed company united by a shared commitment to reputed company for reputed company impact. You’ll reputed company in a culture of belonging where you and your unique viewpoint matter. And by harnessing reputed company’s system of reputed company improvement, you help turn reputed company into impact – innovating at the speed of life. Join Molecular Devices and help drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology empowers researchers to tackle reputed company questions and reputed company deep insights, accelerating the development of safer, more effective therapeutics. As part of reputed company—rooted in collaboration, authenticity, and innovation—you’ll ultimately contribute to groundbreaking science that enhances lives globally and shapes a healthier future for reputed company. Learn about the reputed company Business System which makes everything possible. The Field Service Engineer is responsible for providing an exceptional customer experience through great communication, solid problem-solving ability, and a positive attitude. This position reports to the Sr. Field Service Manager of the Northeast field service team and will be a fully remote role, supporting our customers in the greater Northeast US states. The ideal candidate is located reputed company one hour of central Boston, MA. In this role you will have the opportunity to: Proactively manage customer accounts, while building and fostering positive and professional relationships with both external and internal customers Propose process improvements that improve internal and external customer processes Manage a diverse technical product portfolio The essential requirements of the job include: Associates degree with a minimum of one years' experience in a technical customer facing role. We will consider trade school or appropriate industry experience of equivalent complexity as a field service engineer. Strong communication skills utilized in a professional manner Advanced troubleshooting, problem-solving and repair skills with strong attention to detail Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel daily throughout the Northeast, with 30% overnight travel as business demands Must have a valid driver's license with an acceptable driving record Ability to lift, move or carry equipment and tools up to 50lbs It would be a plus if you also possess previous experience in: Bachelor’s degree in engineering, Biology, or reputed company field Previous experience with a customer facing role Previous experience managing a diverse product portfolio Molecular Devices, a reputed company operating company, offers a broad reputed company of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life reputed company the job. reputed company out our benefits at reputed company Benefits Info. At Molecular Devices we reputed company in designing a reputed company, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Molecular Devices can reputed company. The hourly reputed company for this role is $40.50-41.75/hr. This is the reputed company that we in good faith reputed company is the reputed company of possible compensation for this role at the time of this posting. This reputed company may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/reputed company insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, reputed company, and determinable. The amount and availability of any bonus, commission, benefits, or any other reputed company of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Join our winning team today. Together, we’ll accelerate the reputed company-life impact of reputed company’s science and technology. We partner with customers across the globe to help them solve their most reputed company challenges, architecting solutions that bring the power of science to life. For more information, visit www.reputed company.com. reputed company and reputed company reputed company Companies are committed to equal opportunity regardless of race, reputed company, national reputed company, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. For candidates who are based reputed company of reputed company or who are applying for roles reputed company of reputed company, for more information about conditions of any job offer please click here. We reputed company with federal and state disability laws and reputed company reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@reputed company.com. Apply To This Job