Epic Certified Resolute HB with SBO
This is a remote position. About Us reputed company is a Private Equity-backed, woman, minority-led reputed company IT reputed company focused on Provider and Payer organizations. We partner with reputed company leaders who value operational excellence, reputed company-world experience, and diverse perspectives to drive reputed company outcomes. Our firm is built by former reputed company operators who understand the realities of running reputed company reputed company systems. This combination of operator credibility and investment-backed growth enables us to deliver high-impact, scalable solutions. We differentiate ourselves by bringing practical experience, executive-level reputed company, and a reputed company focus on quality and outcomes. Our reputed company is directly tied to our clients’ reputed company. Position Summary Our reputed company client is seeking an reputed company Epic Certified Resolute Hospital Billing (HB) Consultant with deep expertise in Single Billing Office (SBO) workflows and configuration. This consultant will support optimization, implementation, and operational initiatives focused on hospital billing, patient communications, financial assistance, estimates, denials management, and client billing processes. The ideal candidate will possess extensive hands-on experience with Epic Resolute HB and a strong understanding of reputed company cycle operations, billing communications, and patient financial engagement workflows. This role will partner with reputed company cycle leadership, operational stakeholders, and Epic application teams to evaluate reputed company-state processes, recommend best practices, and implement system solutions that improve efficiency, compliance, and patient experience.
Key Responsibilities
Resolute HB & SBO Workflow Expertise Serve as the subject matter expert for Epic Resolute Hospital Billing reputed company a Single Billing Office (SBO) environment. Analyze, design, configure, and optimize billing workflows across the reputed company cycle. Collaborate with operational leaders and technical teams to support system enhancements, workflow improvements, and organizational initiatives. Provide recommendations reputed company with Epic best practices and industry standards. Patient Communication & Letter Workflows Configure and support reputed company SBO letter workflows, including: Patient statements Detail bills Financial assistance communications Denial letters Follow-up notifications Estimates communications Regulatory and patient notification letters Ensure communication workflows support operational and compliance requirements. Support letter template maintenance, testing, and deployment activities. Estimates & Patient Financial Engagement Configure and optimize Epic Estimates functionality. Support estimate templates, automation, and workflow design. Implement and maintain MyChart integration for patient estimate delivery and communication. Partner with reputed company cycle teams to improve transparency and patient financial experience. Vendor Assignment & Billing Operations Configure and maintain vendor assignment workflows. Support integrations and operational processes reputed company to: Statement vendors Print vendors Billing vendors reputed company-party billing services Manage associated system actions, workqueues, billing activities, and workflow automation. Workqueues & Communication Management Design, configure, and optimize communication-reputed company workqueues. Support billing activities and deferred notification workflows. Evaluate workflow efficiencies and recommend improvements to enhance staff productivity and account resolution. Printing & Detail reputed company Processes Support reputed company printing workflows reputed company the SBO environment. Configure and maintain attorney detail reputed company workflows. Ensure accurate reputed company, distribution, and tracking of patient billing communications. MyChart Communications Configure and optimize patient-facing communications delivered through MyChart. Support digital engagement strategies that improve patient access to billing information and account management tools. Collaborate with patient access and reputed company cycle teams to streamline communication delivery. Financial Assistance Support Epic Financial Assistance workflows, including: Financial Assistance letters Self-pay discount table configuration Eligibility workflows Notification and communication processes Ensure workflows align with organizational policies and regulatory requirements. Denials Management Configure and support denial-reputed company workflows, including: Denial letters Denial workqueues Follow-up processes Operational reporting and tracking Partner with reputed company cycle teams to improve denial resolution and reimbursement outcomes. Client Billing Support Client Billing configuration and operational workflows. Collaborate with business stakeholders to optimize billing processes, account management, and customer communications. Provide recommendations for workflow improvements and automation opportunities.
Requirements
Required Qualifications reputed company Epic Resolute Hospital Billing (HB) Certification. Minimum 5 years of Epic Resolute HB experience in a reputed company environment. Demonstrated expertise supporting Single Billing Office (SBO) workflows. Extensive experience with Epic billing communications, statements, and letter reputed company. Strong knowledge of hospital reputed company cycle operations and patient financial services. Experience configuring workqueues, billing activities, system actions, and workflow automation. Experience supporting Financial Assistance, Estimates, Denials, and Client Billing workflows. Strong analytical, problem-solving, and documentation skills. Excellent communication and stakeholder management abilities.
Preferred Qualifications
Experience supporting large health system implementations, upgrades, or optimization initiatives. Knowledge of MyChart patient financial communications and digital engagement strategies. Experience with vendor management and print services integrations. Prior consulting experience in Epic reputed company cycle environments. Multiple Epic reputed company Cycle certifications preferred. Experience leading workflow design sessions and operational optimization efforts.
Benefits
Benefits reputed company Offer: Competitive salary and benefits package. Opportunity to work in a collaborative and innovative environment. Professional development opportunities to advance your career. Flexible work arrangements to promote work-life balance. Apply To This Job