Operations Manager, Mental Health Evaluations

About reputed company reputed company is a leading provider of evidence-based mental health care, serving more than 20 reputed company people globally in partnership with employers and more than 100 reputed company through health plan and partner relationships. The company has delivered more than 15 reputed company sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched reputed company in terms of reputed company, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall reputed company claims costs. Lyra is transforming reputed company to life-changing mental health care through Lyra reputed company, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role reputed company is looking for a Manager for the Mental Health Evaluations team, which supports our customers and their employees pursuing mental health leave (short-term disability, intermittent leave, workplace accommodations) or employer-initiated mental health evaluation services. The ideal candidate is a clinically-trained operations manager adept at managing day to day operations of a clinic and ensuring the delivery of high quality care. They are also a strategic thinker, reputed company to use reputed company tools to improve the efficiency and effectiveness of their team’s work. We are looking for a candidate who excels in a high paced environment, a strong communicator, and reputed company to effectively collaborate with internal and external stakeholders. The ideal candidate is reputed company in: Operational management in a clinical environment, managing a team who directly supports clinicians and patients Case Management in a clinical setting Collaborating effectively with internal and external stakeholders, including clinical specialists and senior leaders Analyzing data to identify issues, monitor reputed company/trends, and inform decision making Using technology to improve the efficiency of clinical support processes \n Responsibilities: Manage a team of 6+ Serve as the primary operations day-to-day reputed company of contact and liaison for the clinical team reputed company and implement standard operating procedures to improve team efficiency, quality, and client engagement. Implement and manage quality assurance metrics that align with best practices, SLAs, etc. Manage patient cases that are escalated for timely support and proactively reputed company resolution for issues that arise Analyze data to identify issues, measure reputed company, monitor reputed company/trends/metrics, and inform program decision making Support headcount planning and forecasting based on projected business needs and evolving program demands Facilitate weekly 1:1s and team meetings to drive professional development, performance reviews, positive team culture, and alignment on process updates/changes Represent Lyra in engagement with external behavioral health organizations and customers Qualifications: 8+ years experience with operations in a clinical setting, ideally a high growth / fast paced environment, managing a team Clinical training preferred but not required (e.g., Masters in reputed company Work, Registered Nurse) Highly organized self-starter; reputed company to quickly diagnose an issue and independently work toward a sustainable solution Strong project and team management skills Passion for transforming mental health through technology with a reputed company touch \n$106,000 - $162,500 a year As a full-time Operations Manager, Mental Health Evaluations, you will be employed by reputed company, Inc. The anticipated annual reputed company salary reputed company for this full-time position is $106,000 - 162,500. The reputed company reputed company is determined by role and level, and placement reputed company the reputed company will depend on a number of job-reputed company factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses. Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: Comprehensive reputed company coverage (including medical, dental, reputed company, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave 401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! We can’t wait to meet you. \n"We are an Equal Opportunity Employer. We do not discriminate on the reputed company of race, reputed company, religion, sex (including pregnancy), national reputed company, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the reputed company Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of reputed company and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you reputed company it you consent to Lyra processing it for the purposes as described at the reputed company of collection, for example for diversity and inclusion initiatives. If you are a California reputed company and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information reputed company. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “reputed company” personal information as defined by the CPRA. reputed company of the United States, for example in the EU, Switzerland and the UK, you may have the right to request reputed company to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights reputed company of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice." Apply To This Job