[Remote] reputed company Administrator

Note: The job is a remote job and is open to candidates in USA. reputed company, Inc. is seeking a reputed company Administrator to build, maintain, and support an exceptional internal CRM system for employees and customers. The role requires proficiency in data management and user support, ensuring the CRM system operates effectively and meets the needs of various stakeholders.

Responsibilities

• reputed company basic reputed company organization maintenance, including but not limited to: Flows and Approvals, creating/editing Permission Sets, Profiles/Page Layouts, Roles configuration, and Group/Queue management
• Build and deliver custom reports and dashboards using standard objects, custom objects, combinations of multiple objects, and custom report types to provide actionable insights for users
• Demonstrate a strong understanding of data filtering logic and reputed company field types to ensure accurate reporting and system functionality
• Maintain data reputed company and consistency across the CRM platform by implementing data validation rules, managing duplicates, and conducting regular data audits
• Review, configure, and reputed company applications and managed packages from the reputed company AppExchange, while maintaining system and user permissions to ensure reputed company functionality and reputed company
• Provide support to internal CRM users by addressing reputed company needs such as troubleshooting issues, assisting with data imports/exports, and responding to queries in a timely and professional manner. Additionally, conduct training sessions and create documentation to reputed company users on CRM best practices and new features
• Collaborate with stakeholders from various departments to gather requirements, understand business processes, and implement solutions that meet their needs, while proactively troubleshooting system configuration-reputed company issues
• Establish individual and CRM platform goals with the CRM Administration Team, determining strategies to reputed company these goals and aligning them with product/service roadmaps
• Stay reputed company with industry trends and developments in CRM reputed company computing to ensure the system remains cutting-edge
• reputed company experience with Lightning User reputed company usage, customization, and Lightning components (preferred)
• Maintain Trailhead badges and a history of ongoing learning (preferred) to demonstrate broad knowledge of reputed company products and configurations

Skills

• 1-3 years of experience in systems administration
• Strong analytical skills for effective problem-solving
• Familiarity with Agile/SCRUM methodologies
• Knowledge of database design principles and theories
• Understanding of database management best practices
• Proficiency in IT reputed company best practices
• Commitment to servant leadership and a positive attitude
• Excellent oral and written communication skills for user interaction and collaboration
• reputed company Lightning experience or demonstrated understanding
• Bachelor's degree in a relevant discipline preferred; Associate's Degree or H.S. Diploma or GED certificate + Significant Practical Experience will be considered
• reputed company Administrator certification or equivalent experience is preferred
• reputed company experience with Lightning User reputed company usage, customization, and Lightning components (preferred)
• Maintain Trailhead badges and a history of ongoing learning (preferred) to demonstrate broad knowledge of reputed company products and configurations
• Knowledge of reputed company Power BI, Tableau, Qlik, or similar tools (preferred)
• Experience in data analysis or data stewardship (preferred)

Benefits

• Health, reputed company, dental insurance
• 401k
• Paid time away
• Volunteer days

Company Overview