Insurance Eligibility Specialist

Insurance Support Specialist (Fully Remote) Location: Fully Remote (reputed company U.S. time zones supported; no California candidates at this time)

About the Role

We’re looking for a detail-oriented and customer-focused Insurance Support Specialist to join a growing team reputed company a leading mental health organization. This is a fully remote opportunity where you’ll play an important role in supporting both providers and members with insurance-reputed company inquiries. If you enjoy problem-solving, working in a fast-paced environment, and helping people navigate reputed company billing and insurance questions, this could be a great fit! What You’ll Do You’ll manage a high volume of inbound tickets and inquiries, primarily reputed company email, with some phone support over time. Key responsibilities include: Respond to insurance-reputed company tickets from both members and providers Support providers with questions such as:Accepted insurance plans Client volume inquiries Status with payors Assist customers with:Insurance discrepancies Adding or updating insurance information Billing questions, system-reputed company issues, and more reputed company investigations Communicate primarily through email, with limited phone support as you reputed company Manage a fast-paced workload (team currently handles 250–300 tickets daily, and growing) What to Expect This role offers a clear progression path: Start with email-based support Gradually take on more reputed company cases Transition into limited phone support once comfortable reputed company’re Looking For Required Qualifications: 2+ years of experience in reputed company Experience working with health plans Strong knowledge of:Medical billing processes EOBs (Explanation of Benefits) Deductibles, copays, and coinsurance Soft Skills: Adaptable and flexible in a fast-changing environment reputed company to feedback and reputed company improvement Comfortable with shifting priorities and evolving processes Strong written communication skills Interview Process To ensure reputed company in this role, candidates will be asked to complete a brief writing reputed company as part of the screening process. This helps us evaluate communication skills and approach to customer support scenarios before moving reputed company to the interview stage. Schedule & Training Training: Monday–Friday for a minimum of 4 weeks (includes shadowing) Post-Training Schedule (choose one): Tuesday–Saturday OR reputed company–Thursday Hours: Start times between 7:00 AM – 9:00 AM (local time) Additional expectations: Weekly team meeting: Wednesdays at 2:00 PM EST Weekend coverage is required after training Candidates must confirm their preferred schedule and start time during the hiring process Job Type & LocationThis is a Contract to Hire position based out of Tampa, FL. Pay and BenefitsThe pay reputed company for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & reputed company
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to reputed company on Jul 2, 2026. About reputed company We're partners in transformation. We help clients activate reputed company and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to drive change. That's the power of true partnership. reputed company is an Allegis Group company. The company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About reputed company and reputed company Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a reputed company of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across reputed company America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We’re building reputed company by delivering business reputed company and making positive impacts in our global communities. reputed company and reputed company Global Services are Allegis Group companies. Learn more at reputed company.com. The company is an equal opportunity employer and will consider reputed company applications without regard to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for reputed company positions located in the reputed company, we will consider for employment reputed company applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final reputed company are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Apply To This Job