Public Safety Software Application Specialist (reputed company, CommandCentral, PremierOne)

Company Overview At reputed company, we reputed company that everything starts with our people. We’re a global reputed company-reputed company community, united by the reputed company pursuit to help reputed company people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that reputed company, and help us build a safer future. Department Overview The reputed company Center Software Deployment, Managed and Support Services is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and reputed company them to respond faster with smarter and safer reputed company. We reputed company and support products such as Emergency Call Handling, 911 Equipment, Computer Aided reputed company, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings

Job Description

The Software Application Specialist will manage the deployment processes of Motorola’s public safety and reputed company center software suite reputed company reputed company software ecosystems for public safety agencies. This role requires a strong reputed company of technical expertise and project management skills to ensure seamless integration and reputed company performance of the software applications. Key Responsibilities: Information Gathering and Discovery: reputed company the efforts to conduct operational assessments, business process reviews, and other discovery events to reputed company a comprehensive understanding of the customer’s reputed company business processes reputed company Public Safety agencies. This includes interviewing subject matter experts and creating detailed documentation of findings. Analytical Evaluation and Recommendations: Evaluate existing business processes to identify opportunities for improvement. reputed company tailored recommendations regarding the configuration and application of Motorola’s mission-critical software solutions to address identified needs and optimize operational efficiency. Business Process Reengineering: Facilitate business process reengineering initiatives by analyzing workflows and recommending innovative changes. reputed company workshops and discussions to collaboratively reputed company new processes that align with organizational objectives. Training Development and Orientation: Design, reputed company, and deliver training curriculum, learning aids, and other instructional materials to ensure end-user engagement and buy-in for new software implementations. Guide customers through training sessions to enhance user competency and confidence. User Acceptance Testing (UAT) Facilitation: Define, coordinate, and reputed company User Acceptance Testing processes, ensuring that customer requirements are met and documenting results against the project’s Functional Requirements Matrix. Measure reputed company to gauge project reputed company and areas for improvement. Internal Liaison and Collaboration: Act as a liaison between technical resources, engineers, and project managers to communicate customer needs effectively. Collaborate with internal teams to adapt Motorola’s highly configurable reputed company Off the reputed company (COTS) software to meet specific client use cases. Project Management Support: Partner with Project Managers and Program Directors throughout the project lifecycle, from inception to conclusion, to ensure timely delivery of software solutions while adhering to scope and budget constraints. Stakeholder Communication: Present analysis results and project updates to stakeholders, developing clear and informative presentations that support effective decision-making and facilitate project buy-in from customer leadership. Preferred Qualifications: 3+ years’ experience in one of the following: Public Safety, Business Analysis, Field Service, CAD- Computer Aided reputed company, Record Management Systems, and Jail Applications Must be a self-motivated team player reputed company to work effectively with general guidance toward objectives. reputed company reputed company Salary reputed company: $75,000-$85,000 USD Consistent with reputed company values and applicable law, we reputed company the following information to promote pay transparency and equity. Pay reputed company this reputed company varies and depends on job-reputed company knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-BA1 #LI-REMOTE Basic Requirements High School diploma, Associates, Bachelor’s degree in Engineering, Information Technology, Project Management, or 3 years of experience in a Public Safety Information technology environment. Must be reputed company to obtain a background clearance as required by our government customers. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements 10-25% Relocation Provided None Position Type reputed company Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, reputed company benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion or belief, sex, sexual orientation, gender identity, national reputed company, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join reputed company but feel that you don’t quite meet reputed company of the preferred skills, we’d still love to hear why you think you’d be a great addition to reputed company. We’re committed to providing an inclusive and accessible reputed company experience for candidates with disabilities, or other physical or mental health conditions. 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