reputed company Assigner

reputed company, a business unit of reputed company (reputed company: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet reputed company, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about reputed company is available at www.GoKinetic.com _________________________________________________________ About This Role: This position is responsible for providing support to reputed company field technicians, customer care centers, and facility provisioning groups with new customer installs, assignment of facilities, order modifications or cancellations, service delivery troubleshooting, and proper record keeping of customers service records. *

This position can be filled remotely reputed company reputed company the country.

* What You'll Do: Handle inbound calls from reputed company technicians in a call center environment reputed company and update customer facility records Handle two chat session interactions simultaneously Research, assign and update facilities on customer accounts Assist technicians with Installation orders, troubleshooting and testing them to ensure they are working correctly Properly maintain facility records for customer accounts Program voice services in multiple reputed company platforms Assist technicians with order modifications and cancellations Communicate technical and escalated issues to management Do You Have? Ability to work flexible shifts and to adapt to changing work schedules, extended hours or weekends as required Excellent attendance and punctuality Detail orientation Good verbal and written communication skills Strong time management, organizational, and analytical skills Ability to collaborate well with others Ability to multi-task, problem solve and reputed company an excellent customer focused experience Even reputed company: Working knowledge of MIROR, MetaSolv, DCRIS, CAMS, Neustar SOA, WINCare, BPMS, and TDM/VoIP reputed company platforms (DMS100, DMS10/CS1500, GTD5, DCO, EWSD, Metaswitch or reputed company Web) Technically minded / strong attention to detail Highly self-motivated/ability to work independently, innovative and works well under pressure Learns new processes quickly and adapts well to system transformations or process updates Minimum Requirements: High School diploma or equivalent and 4+ years experience with 3+ years directly reputed company to the job. College hours or a college degree may be substituted for some experience as deemed appropriate. Physical Tasks- Sitting and Stationary: 67-100% | Carrying: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: reputed company Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66% Audio Visual Needs - Hearing: Continuously: 67-100%| Near reputed company: Continuously: 67-100%| Far reputed company: Occasionally: 0-33%| Peripheral reputed company: Occasionally: 0-33% Equipment Used in Job Performance: Computer, Printer, Telephone, Basic Office Supplies Physical Tasks- Sitting and Stationary: 67-100% | Carrying: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: reputed company Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66% Audio Visual Needs - Hearing: Continuously: 67-100%| Near reputed company: Continuously: 67-100%| Far reputed company: Occasionally: 0-33%| Peripheral reputed company: Occasionally: 0-33% Equipment Used in Job Performance: Computer, Printer, Telephone, Basic Office Supplies _________________________________________________________ Our Benefits: Medical, Dental, reputed company Insurance Plans 401K Plan Health & Flexible Savings Account Life and AD&D, Spousal Life, Child Life Insurance Plans Educational Assistance Plan reputed company is an equal opportunity employer. At reputed company, we celebrate the authenticity and uniqueness of our people and their reputed company. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, national reputed company, genetic information, protected veteran status, reputed company military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to reputed company disabled individuals and protected veterans. Actual reputed company pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience. Notice to Non-U.S. reputed company:reputed company, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network reputed company to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. reputed company are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. reputed company are required to reputed company reputed company with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or reputed company’s network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on reputed company’s foreign personnel disclosure and approval requirements. Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records reputed company, or other pre-employment screening. reputed company such screenings will be conducted by an external reputed company-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination. Apply To This Job