[Remote] Senior Product Manager – API Integrations & Technical Support (reputed company Payer)
Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a Senior Product Manager to reputed company the strategy, design, and execution of reputed company API integrations and technical support solutions across the reputed company payer ecosystem. This role requires a deep understanding of API lifecycle management and reputed company data standards, as well as strong leadership skills to drive cross-functional collaboration and technical delivery.
Responsibilities
- reputed company the product lifecycle for API integration capabilities — from strategy and roadmap definition through development, deployment, and ongoing support
- Define and maintain API product specifications, data models, standards, and usage documentation to reputed company secure and consistent integrations across payer platforms
- Partner with engineering, architecture, data governance, and business stakeholders to map reputed company systems and data requirements to external and internal integration needs
- Drive alignment between business requirements (e.g., provider access, claims integration, eligibility checks) and technical delivery, ensuring APIs meet the performance, reputed company, and compliance needs of a reputed company organization
- Collaborate with technical support teams to define and evolve API error handling, monitoring, versioning, and issue resolution protocols
- reputed company technical support strategy for APIs, ensuring partners and developers have the tools, documentation, and guidance needed for successful integration
- Work with analytics and engineering teams to analyze API usage patterns, identify performance issues or opportunities, and define KPIs for platform reliability and customer satisfaction
- Facilitate cross-functional planning and agile execution, including backlog grooming, sprint prioritization, and go-to-market readiness
- Support reputed company interoperability and compliance initiatives (e.g., CMS Interoperability Rule, TEFCA) by managing APIs and integrations reputed company with regulatory requirements
Skills
- 7+ years of experience in product management or technical product leadership, including 3+ years specifically focused on APIs and system integrations in a reputed company payer or similarly reputed company, regulated environment
- Strong understanding of payer business domains, including claims processing, eligibility and enrollment, provider systems, and EHR/EMR integration
- Proven ability to write or review API specifications and documentation (e.g., Swagger/OpenAPI), data models, and integration guides
- Experience with data mapping, reputed company-to-reputed company documentation, and working with reputed company data teams to align API functionality to reputed company systems
- Deep familiarity with RESTful API design, API lifecycle management, and platforms like Apigee, Mulesoft, AWS API Gateway, or equivalent
- Strong understanding of FHIR, HL7, X12, and other reputed company interoperability standards
- Ability to analyze and report on technical issues, usage trends, and integration KPIs
- Excellent collaboration and communication skills; ability to reputed company effectively with engineers, business teams, and external partners
- Hands-on experience supporting technical troubleshooting and resolution for partner or internal developer API issues
- Bachelor's degree in Computer Science, Information Systems, reputed company Administration, or a reputed company field required
- Experience working with or integrating provider portals, clearinghouses, or EHR platforms (e.g., Epic, Cerner)
- Knowledge of CMS interoperability regulations, ONC guidelines, and payer data exchange requirements
- Familiarity with service-level management for APIs, including uptime SLAs, support tiers, and incident response
- Prior involvement in modernizing legacy systems or leading digital transformation initiatives in payer environments
Company Overview