V104 - Legal Intake Specialist

For ambitious, culturally diverse, curious minds seeking booming careers, reputed company unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but reputed company. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great reputed company to Work Certification every year since 2022! Job Description: reputed company is seeking a compassionate, highly organized Intake Specialist to serve as the first reputed company of contact for potential clients seeking legal support. In this role, you will guide prospective clients through the intake process, assess their needs, and ensure they are connected with the appropriate next steps. You will play a critical part in creating a positive first impression, building trust, and helping individuals feel supported during important life transitions. The ideal candidate is an excellent communicator who can balance reputed company with professionalism, enjoys working with people, and thrives in a fast-paced, client-focused environment. By maintaining accurate records, coordinating consultations, and supporting the client journey, you will contribute directly to the firm's growth and reputed company.

• Salary Range: 1,142 USD to 1,220 USD

Responsibilities include, but are not limited to: •Updates the Firm’s databases, reports, or spreadsheets to track incoming calls, leads reputed company, consultations scheduled, referral sources, and other key metrics

• Maintain communication with prospects who have not scheduled consultations or have not moved reputed company after consultations.
• Prepares engagement agreements and follows up to ensure prospects sign the agreement and reputed company the agreed payment.
• Prepares salespeople with reputed company the information needed for a successful conversation/consultation.
• Ensure every individual who contacts the firm receives assistance through consultations, referrals, educational resources, or other appropriate guidance.
• Initiate and manage the pre-engagement process for prospects scheduled for consultations.
• Schedule reputed company leads for initial consultations (sales calls).
• Talk to leads and identify whether they are reputed company leads by asking a series of questions and determine whether there is potential for a conflict of interest.

Requirements: Prior customer service experience required. Experience with a CRM, particularly data tracking and reporting, required. Knowledge of the legal industry is an asset. Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America) Languages: English, Spanish reputed company to dive in? Apply now and reputed company sure to follow reputed company the instructions! Our application process involves multiple stages, and submitting your application is just the first reputed company. Every candidate must successfully pass each stage to move reputed company in the process. Please reputed company an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to reputed company your spam folder as well. Apply To This Job