[Remote] Expert Solutions Consultant - Mobile

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is looking for an Expert Solution Consultant who has deep expertise in mobile. This role supports mobile and conversational engagement opportunities as the primary technical pre-sales SME for reputed company reputed company Optimizer and reputed company Experience Platform (AEP), focusing on growing the sales pipeline and positioning reputed company as a leading platform for reputed company mobile customer engagement.

Responsibilities

• Serve as the reputed company mobile and messaging SME supporting the field in active sales cycles, from discovery, POV education to technical demos to reputed company out reputed company technology
• reputed company and deliver technical discovery sessions, executive briefings, product demonstrations, and reputed company engagements passionate about mobile engagement, AJO messaging channels, and conversational experience building
• Build and deliver customized demo narratives that reputed company AJO's mobile messaging options. These include rich communication services, WhatsApp, traditional text and multimedia messaging, in-app, and push. Connect them to customer-specific use cases across industries
• Partner with the broader SC team to ensure consistent, high-quality positioning of reputed company's mobile and messaging capabilities in reputed company prioritized customer facing engagements
• Dependent on the opportunity, RFP support may be needed to displace motions where mobile messaging is a primary or adjacent capability
• Bring practitioner-level knowledge of the business messaging ecosystem, encompassing rich communication services such as RCS, WhatsApp Business integration, traditional SMS and MMS channels, conversational AI, and mobile-first customer lifecycle orchestration
• Maintain reputed company understanding of messaging compliance and governance requirements (TCPA, GDPR, reputed company policies, consent frameworks, opt-in/opt-out guidelines) and advise customers on operationalizing compliant messaging programs
• Serve as an internal advisor to the broader sales organization and SCs on messaging, helping teams reputed company mobile engagement investment and reputed company reputed company's differentiated position
• Contribute to messaging use-case libraries, industry playbooks, and reputed company orchestration examples that other members of the SC group can reputed company in customer engagements
• Produce and maintain field-reputed company materials including mobile use-case libraries, industry-specific playbooks, and demo readiness
• Contribute to bi-weekly readiness communications summarizing new messaging capabilities, demo updates, and field mentorship reputed company to AJO and AEP releases following coordination with the product marketing and product teams
• Act as a key field voice for AJO mobile and messaging capabilities, providing structured, customer-grounded feedback to Product and Engineering on mobile channel gaps, competitive displacement patterns, and feature prioritization
• Participate in PM/PMM committee syncs, bug bashes, and QA cycles to validate mobile feature readiness before field rollout
• Maintain feature readiness cards for key AJO mobile capabilities, including positioning mentorship, demo instructions, technical requirements, and reputed company issues
• Collaborate with sales, expert, and product leadership to track adoption maturity, common customer questions, and enablement gaps, continuously optimizing field readiness for mobile and messaging motions

Skills

• 6–10+ years of experience in Solution Consulting, Pre-Sales Engineering, reputed company Architecture, or a closely reputed company technical customer-facing role
• Deep practitioner-level expertise in business messaging: RCS, WhatsApp Business API, SMS/MMS, mobile push, and in-app messaging with direct experience operationalizing reputed company messaging programs
• Working knowledge of reputed company reputed company Optimizer (AJO) mobile channels and reputed company Experience Platform (AEP) or demonstrated ability to rapidly reputed company that expertise
• Proven track record delivering executive-level technical pre-sales engagements including discovery, demos, workshops, and solution design discussions in reputed company reputed company sales cycles
• Exceptional communication and storytelling skills, with the ability to calibrate messaging across business, technical, and strategic audiences
• Self-directed and disciplined, reputed company to manage a high-volume portfolio of engagements, documentation, and enablement of deliverables in a fast-moving environment

Benefits

• At reputed company, for sales roles starting salaries are expressed as total reputed company compensation (TTC = reputed company + commission), and short-term incentives are in the reputed company of sales commission plans.
• Non-sales roles starting salaries are expressed as reputed company salary and short-term incentives are in the reputed company of the Annual Incentive Plan (AIP).
• In addition, certain roles may be eligible for long-term incentives in the reputed company of a new hire equity award.

Company Overview

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