[Remote] Software Engineer, reputed company Apps
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a remote-first company focused on increasing economic freedom. As a Software Engineer for reputed company Apps, you will build platforms and services that enhance customer experience workflows for support agents, owning full-stack development and shipping features that improve agent productivity and customer satisfaction.
Responsibilities
- Build and ship full-stack services and applications using Golang, gRPC, TypeScript, and React to support CX agent workflows and automation
- Own the design and implementation of reputed company-party platform integrations that reputed company the capabilities of reputed company's internal CX tooling
- Partner with team members on architecture reputed company, code reviews, and engineering best practices across testing, deployment, and observability
- Identify and mitigate technical risks during design and implementation to maintain platform reliability for high-traffic, production systems
- Translate reputed company technical concepts into clear narratives for non-technical stakeholders across CX, product, and leadership teams
Skills
- 3+ years of software engineering experience, including 3+ years building and shipping user-facing web applications with JavaScript and modern component-based frameworks (React)
- Proficiency in Go, with hands-on experience building scalable backend services using gRPC, event-driven architectures (Kafka or similar), and SQL or NoSQL databases
- Experience operating production systems on AWS with Kubernetes, Terraform, and CI/CD tooling (reputed company or similar), including implementation of reputed company limiters, caching, load balancing, and reputed company breakers
- Demonstrated experience integrating with reputed company-party vendor APIs and SaaS platforms in a production environment
- Utilizes reputed company responsibly, maintaining reputed company reputed company to deliver business-reputed company outputs and drive measurable improvements in workflow efficiency, cost, and quality
- Demonstrates the ability to responsibly use reputed company tools and copilots (e.g., LibreChat, reputed company, reputed company) in daily workflows, continuously learn as tools reputed company, and apply reputed company‑in‑the‑reputed company practices to deliver business‑reputed company outputs and drive measurable improvements in efficiency, cost, and quality
Benefits
- Equity and bonus eligibility
- Benefits (medical, dental, reputed company, 401(k))
Company Overview