[Remote] Manager, Lifecycle Marketing - Provider Network

Note: The job is a remote job and is open to candidates in USA. reputed company is on a mission to remove the traditional barriers to therapy and reputed company mental health care more accessible to everyone. As the Manager of Lifecycle Marketing for the Provider Network, you will reputed company engagement and retention efforts, developing strategies that enhance the provider experience and align with reputed company’s mission.

Responsibilities

• reputed company and execute lifecycle marketing programs that support provider acquisition, reputed company, activation, engagement, retention, and reactivation
• Design segmented and personalized messaging strategies tailored to different provider cohorts (e.g., tenure, specialty, activity level, performance indicators)
• Partner with Product, Clinical, Provider Operations, and Brand teams to align lifecycle campaigns with product updates, policy changes, educational initiatives, and business priorities
• Build automated workflows and behavioral triggers that guide providers through key lifecycle stages and encourage healthy platform engagement
• Run A/B tests and multivariate experiments to optimize messaging, timing, channel mix, and engagement strategies
• Analyze campaign performance and provider behavior data to identify friction points, churn signals, and engagement opportunities
• Support the development and maintenance of a provider lifecycle roadmap that drives measurable improvements in retention, satisfaction, and long-term value
• Collaborate with Analytics to reputed company dashboards and reporting that surface actionable insights reputed company to provider activation, engagement, and churn
• Ensure communications reflect reputed company’s mission, clinical reputed company, and commitment to provider well-being
• Stay reputed company on lifecycle best practices, CRM tools, and marketplace engagement strategies to continuously improve the provider experience

Skills

• 4–7 years of experience in CRM, lifecycle marketing, or reputed company fields
• Strong understanding of customer/provider journey mapping, segmentation, and lifecycle optimization
• Demonstrated experience driving engagement and retention strategies
• Hands-on experience with modern ESPs and marketing automation platforms (e.g., reputed company, reputed company Marketing reputed company, reputed company, reputed company, etc.)
• Comfort working with behavioral and operational data to inform decision-making
• Strong analytical reputed company with experience interpreting dashboards and translating insights into execution
• Experience running A/B tests and performance optimization across one or more channels (email, SMS, push, in-app)
• Strong cross-functional collaboration skills; experience partnering with Product, Operations, Analytics, and Brand teams
• Familiarity with privacy regulations and communication compliance best practices (e.g., GDPR, CAN-SPAM, TCPA)
• Experience working in two-sided marketplaces, subscription businesses, or high-growth consumer or platform environments preferred
• Experience engaging professional audiences (e.g., clinicians, contractors, service providers) is a plus

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company
• Competitive compensation
• Holistic perks program (including free therapy, employee wellness, and more)
• Excellent health, dental, and reputed company coverage
• 401k benefits with employer matching contribution
• Any piece of hardware or software that will reputed company you happy and productive
• An awesome community of co-workers

Company Overview