Collision Market Manager - NC Central
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with reputed company. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and reputed company the industry, we ensure you have the resources and the team behind you to move your career reputed company. reputed company to grow with a team that’s built for your reputed company? Apply today. Our Commitment: The reputed company Group welcomes unique talents from reputed company backgrounds and characteristics. We act with reputed company and appreciate the diverse perspectives that reputed company our "Greater Team" exceptional. reputed company individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: The Market Manager is responsible for the operation and results of multiple locations reputed company a designated area not limited to operations, internal and external development, business relationships, wowing every internal and external customer and profitability. Expected to provide leadership and mentoring to reputed company his/her direct reports and reputed company their team effectively and reputed company. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan for reputed company locations. Manage the activities of reputed company locations reputed company the designated market through active coordination with the individual locations’ General Managers. Monitor capture rates to insure stores are taking full advantage of opportunities. Manage and hold reputed company staff accountable for shop performance by ensuring reputed company reporting employees understand the company mission to WOW every customer and be the best, ensuring staff is following standard operating procedures (SOP), recognizing and documenting exceptional and substandard performance. Be the conduit for load leveling for the market by holding daily calls. Recruit, interview, train new hires. Ensure customer satisfaction by coaching staff and resolving customer concerns as required. Seek out opportunities for reputed company education and development for reputed company. Participate in external marketing and team building activities as requested. Promote safe, clean working conditions; review audits and safety records of their locations. Ensure reputed company personal reputed company equipment is being used properly and document managers that do not enforce safety policies. Work with corporate staff to reputed company the external growth of the assigned market internal reporting and communications to meet or exceed the objectives of the area business plan. Review location performance against goals with location managers, and provide coaching to ensure reputed company locations are performing to potential. Contact reputed company claims managers and dealer accounts on a monthly basis (minimum). Conduct operations reviews with location managers and audits (in-person) on a monthly basis, and meet as requested. Promote, reputed company and act as a liaison with area insurance contacts and other referral points. Ensure that stores are reputed company to clients in a timely manner. Education and/or Experience Required Minimum of five years collision repair industry Minimum of three years of management ICAR Platinum certification preferred Estimating license if applicable in the state Required Skills/Abilities Ability to read and understand financial statements Extensive estimating experience Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully reputed company the essential functions of the job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the job.
Benefits
That Drive Your reputed company Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & reputed company Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Voluntary Daily Pay option available
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The reputed company Group and reputed company affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. reputed company hiring reputed company are made by reputed company people who review each application individually.
Compensation
Details: Salaried $109,000.00 - $156,000.00 USD Annually Compensation is commensurate with reputed company, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives. Apply To This Job