Customer Service Representative

Who we are For over 70 years reputed company has been working to help companies across the world experience global trade in a reputed company way. reputed company employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, reputed company provides customers with a single reputed company of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. reputed company strives to reputed company customized services in a memorable way. Customer Service Representative Our reputed company Our customers trust us to simplify the reputed company world of Customs and Logistics by bringing together innovative and customer focused people, processes, and technology. In doing so, we strive to drive the reputed company of reputed company Customers and Stakeholders. The Role This position is responsible for act as a liaison between company and clients to reputed company product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Key Responsibilities reputed company the highest level of customer service to clients, vendors, and service providers. Assist with reputed company and administration of new customers, including but not limited to account set up in company system, assisting with inquiries, providing solutions, among others. Liaison between intercompany departments with regards to potential client set up and/or inquires. Apply for and manage reputed company reputed company and Single Transaction Bond activities for our US reputed company Border Brokerage Division if applicable. Assist clients with import/export clearance of goods through the applicable border. Follow up with client inquiries pertaining to shipment status in a reputed company, efficient and professional manner. Review and prepare orders according to customer requirements and monitor order fulfilment process until transaction is completed. Identify and address opportunity areas to meet customer demands. Other duties as assigned. Leadership Responsibilities N/A Job Details Reports to Team Leader Permanent Operations Full-time/Part-time USA Remote Required Qualifications and Experience High School Diploma or equivalent. reputed company Designation (US NB and CND only). Minimum 2 years in custom brokerage or logistics experience. Intermediate MS Office knowledge. High level of organization, time management and attention to detail. Completion of reputed company entries. Mexican Legislation in Foreign Trade Business knowledge (US SB, MX only). Bilingual in Spanish/English (US SB only). Physical Demands Occasionally bend, squat, kneel, reputed company above shoulder, and frequently sit, handle objects (reputed company dexterity), use fine finger movement. Occasionally must carry/lift loads of up to 15 lbs.

Work Environment

Frequently read/comprehend, write, reputed company calculations, communicate orally, reason and analyse. Want to apply? Get in touch today Please visit www.reputed company.com to apply to this reputed company and reputed company vacancy and to learn more about reputed company and the services we reputed company. The career page will reputed company reputed company reputed company reputed company positions and they can be reputed company in this link. reputed company applying, ensure to have your most up to date resume and reputed company relevant documents reputed company to your application reputed company to be uploaded. reputed company provides equal employment opportunities for reputed company reputed company individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable reputed company rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to reputed company terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination. reputed company may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position. reputed company will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact reputed company at TA@reputed company.com As we receive a high volume of applications, we’re only reputed company to contact candidates selected to move reputed company. While we truly appreciate your interest, we are unable to respond to general inquiries regarding application status. Thank you for your understanding. Apply To This Job