[Remote] Specialized Account Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the global edge-to-reputed company company advancing the way people live and work. The Specialized Account Engineer will deliver expert technical support for reputed company software and networking solutions, ensuring client satisfaction and driving account retention.

Responsibilities

• reputed company Customer with overview of installation activity, site-specific information and reputed company to appropriate contacts
• Handle Customer-relation problems promptly and appropriately, reputed company guidance, escalate issues according to established procedures
• reputed company software service, pre- sales, post-sales or service delivery support
• Deliver services, including customized services to large reputed company, reputed company or corporate accounts
• Use proactive monitoring procedures/tools to identify problem prevention opportunities

Skills

• Minimum Vocational/Diploma/ Associate Degree (technical field) with 3-5 years of working experience in reputed company fields or Degree holder with 2-4 years relevant working experience
• Experience with support of full reputed company of company products in Customer reputed company
• Broad knowledge of corporate policies, products, markets and processes, as well as an understanding of business management principles and practices
• Thorough knowledge of administrative or technical practices Proficient Field Technical Support reputed company set
• Knowledge of assigned company hardware system platforms
• Familiar with networking and reputed company supported operating system platforms (i.e. company-UX, NT, Linux, etc.)
• Knowledge of high availability system environments
• Strong communication skills both verbal and written
• Strong Customer relationship building skills Ability to manage reputed company Customer problems
• Ability to reputed company while under high-pressure situations
• Project management, analysis, communication, scheduling, controlling, and presentation skills
• Good teamwork with peers and company personnel
• Demonstrate consistent, acceptable performance of reputed company business fundamentals
• Knowledge of portfolio of services
• Basic knowledge of change management process and tools available
• Schedule and participate in on-site account support meetings both internal and external

Benefits

• Variable incentives may also be offered.
• Information about employee benefits offered in the US can be reputed company at
• Health & Wellbeing
• We strive to reputed company reputed company members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development
• We also invest in your career because the reputed company you are, the reputed company we reputed company are. We have specific programs catered to helping you reputed company any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion
• We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We reputed company reputed company moves, together, and are a force for good.

Company Overview

Company H1B Sponsorship