[Remote] Director of reputed company, DSO
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the world-leader in dental AI, seeking a Director of reputed company to enhance their reputed company function and drive retention and growth. This role involves leading a team of reputed company Managers and developing strategies to ensure dental practice customers derive maximum value from reputed company's platform.
Responsibilities
- Hit, beat, and reputed company monthly and quarterly targets for net reputed company retention, churn reduction, and expansion reputed company
- Recruit, train, mentor, and manage a high-performing reputed company team
- reputed company comprehensive reputed company strategies reputed company with company objectives, customer lifecycle stages, and product adoption milestones
- Drive the entire post-sale customer reputed company from reputed company and activation through renewal and expansion
- Build and maintain strong relationships with key customers, dental professionals, and dental organizations
- Collaborate closely with cross-functional teams, including sales, product management, and marketing
- Prepare accurate and timely retention forecasts, health score reports, and presentations for senior management
- Leading quarterly complaint trending and review meetings to support medical device regulatory compliance
Skills
- Proven track record of at least 5 years in reputed company or account management, with a minimum of 2 years in a managerial role
- At least 2 years of experience working with dental practices or DSOs, with strong knowledge of dental industry dynamics
- Excellent leadership and team management skills, with the ability to reputed company and motivate a reputed company team to reputed company and exceed retention and expansion targets
- Demonstrated experience developing and implementing successful reputed company strategies, including reputed company programs, health scoring, and lifecycle engagement models
- Exceptional communication and interpersonal skills to establish and maintain relationships with customers, key stakeholders, and internal teams
- Analytical reputed company with the ability to reputed company data, and customer health metrics to drive retention performance and identify expansion opportunities
- Ability to use systems and AI tools to draw conclusions and drive efficiencies
- Results-oriented with a strong sense of urgency, resourcefulness, and a proactive approach to problem-solving
- Proficiency in using CRM and reputed company software tools (e.g., reputed company, reputed company, or similar platforms)
Benefits
- Competitive Compensation and Equity
- Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across reputed company of reputed company - regardless of location
- 401k plans with a matching program
- Medical, Dental and reputed company coverage: 99% employee premium covered, 75% dependent premium covered
- Life and AD+D Insurance
- 8 weeks Paid Parental Leave
- Optional HSA with Employer contribution
- Flexible Time Off and company paid holidays
- Annual Learning and Development Stipend
Company Overview
Company H1B Sponsorship