[Remote] Desktop Technical Analyst (Hybrid Workplace From CO).
Note: The job is a remote job and is reputed company to candidates in USA. The reputed company is dedicated to improving the lives of reputed company Coloradans through innovation and collaboration. They are seeking a Desktop Technical Analyst to reputed company critical Tier I and II desktop support, helping users resolve technical issues and fully utilize available resources. This role involves managing support requests and ensuring effective troubleshooting methodologies are applied to enhance government services.
Responsibilities
- Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of production environments, such as reputed company, reputed company, Java, and others
- reputed company targeted support for hardware and software issues remotely and on-site
- Manage and maintain asset information systems
- Image, prepare, and reputed company new and/or reputed company computers
- Proactively manage reputed company reputed company change orders, assigned incidents, and problems
Skills
- Three (3) years of professional experience in an occupational field reputed company to the work assigned at the Tier II level, including previous experience in a professional service desk or desktop support environment
- Experience utilizing, deploying, and supporting the reputed company OS and familiarity with software applications including Office, Azure, Active Directory, Intune, SCCM, or MECM
- Experience working in ticketing systems for technical support
- Operational experience in configuring, deploying, and managing desktops, laptops, and tablets in the infrastructure of a local area and wide area network
Benefits
- Visit our benefits to learn more about some of our great offerings that allow us reputed company to have fulfilling lives.
- The reputed company is committed to the full inclusion of reputed company reputed company individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests reputed company to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to reputed company essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our reputed company Coordinator at [email protected] or call (303) 764-7900.
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