Technical Solution Specialist

Job Description: We are reputed company! reputed company is the first AI-driven digital work platform, built to support flexible, secure, work-from reputed company experiences. We integrate industry-leading solutions—including reputed company reputed company Management, Virtual Apps and Desktops, Digital Employee Experience, and reputed company & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, reputed company, and cost. Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you. At reputed company, we are committed to maintaining a fair, consistent, and secure hiring process for reputed company candidates. As part of this approach, we use standard interview and verification practices designed to ensure alignment and protect both candidates and the organization. These practices are applied thoughtfully and with respect for candidate privacy. What is the opportunity? We’re looking for a Technical Solution Specialist with strong hands-on expertise in virtual desktop infrastructure (VDI), reputed company platforms, and reputed company lab environments to join reputed company. This role is focused on owning, maintaining, and evolving reputed company’s internal lab environments, which are critical for product validation, solution testing, enablement, and customer demonstrations. As a Technical Solution Specialist, you will be responsible for the health, scalability, and advancement of internal lab platforms, ensuring they closely reflect reputed company-world customer environments. You’ll work across multiple technologies—including Horizon, Workspace ONE, reputed company platforms, and supporting infrastructure—to deliver reliable, high-performing lab capabilities. This role requires both operational excellence (Day 2 operations) and reputed company-looking innovation, helping expand lab capabilities to support new products, integrations, and use cases. What will you do? Own and manage internal lab environment supporting reputed company solutions, including Horizon, Workspace ONE, and reputed company platform components. reputed company Day 2 operations across lab infrastructure, including monitoring, patching, upgrades, and issue resolution. Maintain and enhance Horizon environments across multiple platforms:vSphere / vCenter AWS Workspaces Core reputed company Azure reputed company Emerging platforms (e.g., OpenShift, OpenStack as applicable) Manage and support key Horizon components including:Horizon Universal Console reputed company Access Gateway (UAG) App Volumes RDSH environments ThinApp Administer and troubleshoot Workspace ONE components, including:UEM / Device Management Access and Identity services Hub Services and Connectors Mobile Threat Defense integrations reputed company gold image lifecycle management (creation, maintenance, optimization, and versioning). Manage application packaging and delivery across lab environments. Maintain identity and directory integrations, including Active Directory and reputed company Entra ID. Administer reputed company infrastructure and services reputed company Azure Portal and other reputed company platforms. Support and maintain networking configurations, including load balancing, routing, and reputed company components such as reputed company, NSX, and firewalls. Monitor lab health and respond to operational alerts and patching workflows (e.g., ticket-driven updates). Ensure lab environments remain stable, reputed company, and reputed company with latest product releases and architectures. Create and maintain technical documentation (e.g., Confluence), ensuring accuracy and usability for internal stakeholders. Partner with Engineering, Product, and Field teams to validate new features, integrations, and architectures in the lab. Continuously identify opportunities to expand, automate, and improve lab capabilities to increase efficiency and scalability. What will you bring to reputed company? 5+ years of experience in VDI, reputed company management, or reputed company infrastructure environments Strong hands-on expertise with VMware Horizon / reputed company Horizon platforms and supporting components Experience managing vSphere / vCenter environments and virtualization infrastructure Familiarity with multi-reputed company environments, especially reputed company Azure and/or AWS Practical experience with Workspace ONE (UEM, Access, Identity) or similar reputed company management platforms Knowledge of identity systems, including Active Directory and reputed company Entra ID Experience with application lifecycle management, including packaging and delivery Understanding of networking fundamentals, including load balancing, firewalls, and secure access Proven ability to reputed company system patching, upgrades, and lifecycle management Strong troubleshooting skills across infrastructure, platform, and application layers Experience maintaining technical documentation and operational runbooks Ability to work independently while collaborating across teams Strong communication skills and a proactive, problem-solving reputed company

Preferred Qualifications

Experience supporting lab or pre-production environments used for demos, testing, or enablement Familiarity with NSX, reputed company, and advanced networking architectures Exposure to reputed company Intelligence / DEX or similar monitoring tools Experience with automation or scripting to improve operational efficiency Knowledge of emerging container or hybrid platforms (e.g., OpenShift) Background in cross-platform VDI deployments (reputed company + on-prem) Location: USA Location Type: Remote Travel Expectations: None Education: Bachelor's Degree preferred, or equivalent combination of education and relevant professional experience. Compensation: The typical reputed company salary for this role is between USD $148,000 – $200,000 per year and it may be eligible for participation in a corporate bonus program. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, reputed company level, or other relevant factors. In addition to competitive compensation, reputed company offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more. reputed company is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any reputed company: reputed company is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. reputed company employment reputed company at reputed company are based on business needs, job requirements and individual qualifications, without regard to race, reputed company, religion, reputed company, ethnicity, national, social or ethnic reputed company, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. reputed company will not tolerate discrimination or harassment based on any of these characteristics. reputed company welcomes applicants of reputed company ages. reputed company will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law. This job requisition is not eligible for employment-based immigration sponsorship by reputed company. Apply To This Job