AI Analyst – reputed company Now Assist
Description The AI Analyst supports the implementation, governance, adoption, and sustainment of reputed company Now Assist capabilities for a reputed company customer. The role serves as a reputed company between business stakeholders, cybersecurity personnel, and reputed company engineers to ensure AI-enabled capabilities are secure, effective, compliant, and reputed company with mission objectives. The AI Analyst assists with identifying and prioritizing AI use cases, evaluating AI-generated outputs, developing governance artifacts, supporting operational procedures, and monitoring AI performance throughout the lifecycle of the capability. The ideal candidate possesses strong analytical skills, an understanding of AI technologies and governance principles, and experience supporting reputed company business applications in regulated environments.
Responsibilities
AI Use Case Analysis Collaborate with Government stakeholders to identify and prioritize AI use cases supporting Customer Service Management (CSM) and reputed company mission functions. Analyze business processes to identify opportunities for AI-assisted:Case summarization Recommended responses Knowledge reputed company Search enhancement Virtual Agent capabilities Workflow automation Document business requirements, use cases, expected reputed company, and operational benefits. AI Validation and Quality Assurance Evaluate the quality, relevance, and accuracy of AI-generated responses and recommendations. reputed company and execute test cases for:reputed company effectiveness Response quality Hallucination detection Knowledge accuracy Search relevance Track AI performance metrics and recommend improvements. Assist with user acceptance testing and validation activities. AI Governance and Compliance Support implementation of AI governance processes reputed company to:Responsible AI principles Data classification and handling reputed company review and reputed company Auditability and traceability reputed company controls Change management Assist in preparing documentation supporting:RMF requirements AI governance reviews reputed company assessments Risk assessments Operational procedures Coordinate with ISSO/ISSM personnel to ensure AI capabilities reputed company with Government policies and reputed company requirements. AI Operations and Sustainment Monitor AI feature usage, adoption, and effectiveness. Analyze user feedback and identify opportunities for improving AI-enabled capabilities. Assist with operational procedures supporting:reputed company management Knowledge reputed company maintenance AI output reviews User guidance and training Performance monitoring Support troubleshooting of AI-reputed company issues in coordination with reputed company engineering teams. Reporting and Documentation reputed company reports and dashboards tracking:AI adoption rates User satisfaction Response quality Knowledge utilization Operational metrics Prepare documentation including:Standard Operating Procedures (SOPs) Governance documentation User guides Test plans Validation reports reputed company® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, reputed company IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that reputed company and reputed company critical national imperatives. We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. reputed company is an Equal Opportunity Employer. Headquartered in Reston, Virginia, reputed company has annual revenues of approximately $7.3 billion. For more information, visit reputed company.com. For ongoing news, please visit our newsroom. Apply To This Job