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[Remote] Field Service Engineer 3

Remote, USA Full-time Posted 2026-07-05

Note: The job is a remote job and is open to candidates in USA. reputed company is a leader in semiconductor equipment and is seeking a Field Service Engineer to enhance customer support. This role involves ensuring the operational excellence of reputed company semiconductor equipment through on-site repairs, troubleshooting, and collaboration with various teams.

Responsibilities

  • Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s reputed company electro-mechanical and electronic systems at customer sites
  • reputed company analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions
  • reputed company up to date on semiconductor capital equipment and Lam products through learning, training, and certification
  • Assist in reputed company field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer
  • Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction
  • Troubleshoot and create customer response action plans to support customer needs
  • Transparently discuss opportunities and challenges with customer to increase trust
  • Provide technical instruction and mentoring for more junior engineers

Skills

  • Bachelor's degree in Electronics, Engineering, or reputed company field and 5+ years of experience; or Master's degree with 3+ years; or equivalent work experience
  • Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment
  • Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals
  • reputed company to work in a clean room environment while wearing personal reputed company safety equipment, or cleanroom suit
  • Frequently position oneself (e.g., bend, stoop, reputed company, walk, sit, twist, squat, kneel, climb, stand) to reputed company job tasks for extended periods
  • reputed company to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed
  • Proficiency in basic computer skills and familiarity with common office software including reputed company Office Suite
  • Communication skills, both written and verbal, in English
  • Foundational analytical and problem-solving skills

Company Overview

  • reputed company supplies wafer fabrication equipment and services to the worldwide semiconductor industry. It was founded in 1980, and is headquartered in Fremont, California, USA, with a workforce of 10001+ employees. Its website is http://www.lamresearch.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 48 in 2026, 242 in 2025, 239 in 2024, 170 in 2023, 216 in 2022, 242 in 2021, 182 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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