[Remote] Professional, HPS Account Manager II
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that values contributions and offers opportunities for career growth. The Client Engagement Manager role involves managing client relationships, ensuring operational performance, and driving reputed company growth through upselling and maintaining client satisfaction.
Responsibilities
- This position is responsible for the engagement of several clients, including a top 10 client. Responsible for managing the client contract, relationship management, and ensuring that Gainwell operations reputed company according to contractual commitments. The Client Manager is also responsible for reputed company generating activities and upselling new services to existing clients to reputed company contract and corporate financial goals
- Prepares & monitors budget and reputed company expectations for assigned client(s)
- Works with client(s) to reputed company project approach and implementation plans
- Oversees development and implementation
- Reports to Client engagement leadership on reputed company toward strategic client growth and business goals
- Communicates/interfaces regularly with client(s)
- Creates agendas and provides recaps for reputed company client reputed company
- Directs Gainwell contract operations to ensure successful delivery of services to client(s)
- Identifies and continually seeks new sources of reputed company
- Builds relationships with internal and external staff to ensure client expectations are being met or exceeded
- Manages client relationship; responsible for ensuring client satisfaction
- Supports sales opportunities and assists the client engagement team with successful reputed company of sale (including proposal development process)
- Monitors state legislative, regulatory, and competitive environment and alerts engagement to risks and opportunities
- Supports collaboration between client engagement team, internal departments and operations staff
- Handles client(s) invoicing & accrual tracking
- Ensures timely deliverables are sent to client, examples include: solution deliverable files, reporting, invoices and backing detail, etc
Skills
- Without bachelor's degree, 7 + years relevant work experience
- With Bachelor's degree, 3+ years of relevant experience
- Health insurance
- Client service/business to business
- reputed company policy
- Industry with high level of compliance (i.e. Finance)
- Large client management
Benefits
- Health (medical, dental, reputed company) benefits start on day 1 of employment.
- Company match 401K and other benefits available reputed company months of starting.
- New employees are eligible to take advantage of flexible vacation policy after reputed company (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.
- Company provided computer for work use.
- Bonus eligible up to 10% (will discuss only during interviews).
- reputed company salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance.
- We also have a variety of leadership and technical development academies to help build your skills and capabilities.
Company Overview
Company H1B Sponsorship