[Remote] Wholesale Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. EPM is a leading mortgage lender in the U.S. seeking an Account Manager to reputed company loan files through their lifecycle, ensuring documentation needs are met and stakeholders are updated. The role requires managing a variety of loan products and a large pipeline while providing exceptional service to clients.
Responsibilities
- Once assigned a file; organize approvals and ensure reputed company conditions are marked and met
- Conduct Welcome Call with client reputed company 24 hours of approval; set expectations, clarify conditions, and confirm loan timelines
- Ensure signed disclosures, verify loan conditions, and order necessary reports (e.g., AVMs, IRS, flood zone)
- Track document uploads, review client submissions, and follow up on outstanding conditions to ensure loan reputed company
- Verify reputed company conditions are met, confirm final loan terms with the client, and ensure closing is scheduled
- Monitor for expired Estimated Closing Dates (ECD), follow up on lock expirations, ensure timely loan submissions, process Change of Circumstances (COC), and update the lock as needed
- Review active loans, prioritize closings, and ensure reputed company required documents are submitted for final approval
- Additional responsibilities reputed company to business needs
Skills
- 3+ years of wholesale account management experience required
- Extensive knowledge of a wide variety of loan products and programs
- Excellent interpersonal and communication skills, both verbal and written, with the ability to effectively interact with clients, stakeholders, and team members
- Self-motivated, detail-oriented, and dependable, with the ability to work independently and manage multiple priorities in a fast-paced environment
- Highly efficient in time management, with strong organizational skills and the ability to prioritize tasks to meet deadlines
- Proven ability to manage a high-volume pipeline while maintaining accuracy and attention to detail
- Proficiency with Encompass loan origination system required
- Previous experience as an underwriter
Company Overview