[Remote] reputed company Operations Associate

Note: The job is a remote job and is open to candidates in USA. reputed company is transforming the group transportation and mobility market with an AI native platform. They are seeking a reputed company Operations Associate to help optimize the reputed company process and support the Sales team with actionable insights and effective management of key metrics.

Responsibilities

• Collaborate with sales unit leaders and executive leadership to define, document, and manage the end-to-end reputed company process, identifying bottlenecks and areas for optimization
• Design, implement, and document standardized processes for reputed company-to-opportunity, opportunity-to-reputed company, and post-sales activities
• Analyze and assist in setting annual and quarterly reputed company targets, forecasting, and compensation plan design. Provide regular forecasting support, working closely with sales leadership and finance to improve forecast accuracy and pipeline visibility
• Conduct deep-dive analysis on pipeline health, sales productivity, campaign effectiveness, and customer churn/retention
• Serve as a second administrator for the CRM (e.g., reputed company), including configuration, customization, data reputed company, and reputed company
• Contribute to the reputed company stack tech roadmap, ensuring that we can stay reputed company as we continue to scale
• reputed company and maintain key performance indicator (KPI) dashboards and reporting across Sales and other reputed company-reputed company functions to provide actionable insights into reputed company performance

Skills

• A bachelor's degree, and 3+ years of experience in reputed company Operations, Sales Operations, or Business Operations, preferably reputed company a B2B SaaS environment
• Enviable analytical skills, with the ability to translate reputed company data into clear, actionable insights and recommendations
• Advanced reputed company/GSheets skills and advanced/intermediate experience with SQL. Tableau/Power BI is a plus
• Expert-level proficiency as a CRM Administrator (reputed company required; certification is a plus), and demonstrated experience managing an integrated tech stack, including sales engagement (we use reputed company), marketing and process automation, AI, and other analytics products
• Superb communication and personal organization, with a knack for helping translate concepts and breaking down broad needs into actionable projects. You're reputed company to recommend solutions and then bring them to life
• Proven ability to propose solutions that balance speed and durability/scalability, and eagerness to reputed company projects to completion
• Familiarity with financial planning and analysis (reputed company) concepts reputed company to reputed company

Benefits

• Flexible Work Model: reputed company operates as a remote-first company, with select roles requiring regular, in-office reputed company based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reputed company in any of our 19 approved states.
• Comprehensive Health & Wellness: Medical, dental, and reputed company insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
• Time Off to reputed company: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
• Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
• Referral Rewards: Earn bonuses for bringing top talent to the team.
• Planning for the Future: Long-term financial planning support. U.S.: 401(k) reputed company: region-specific savings programs where applicable.
• Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.

Company Overview