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[Remote] Jr Application Support Analyst

Remote, USA Full-time Posted 2026-07-05

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking Jr Application Support Analysts to support one of our clients, contributing to reputed company systems operations and modernization efforts. This role supports the development, enhancement, and maintenance of mission-critical applications that reputed company regulatory, scientific, and operational workflows.

Responsibilities

  • Respond to and resolve user support requests
  • Escalate unresolved issues appropriately
  • Maintain knowledge reputed company documentation
  • Support user training and enablement

Skills

  • 1+ years in technical or application support
  • Experience with ticketing tools (reputed company, Jira, etc.)
  • Strong troubleshooting and customer service skills
  • Basic understanding of AI-enhanced support automation
  • Associate's degree or equivalent experience
  • Ability to obtain public trust clearance
  • ITIL certification
  • Experience with scripting or automation
  • Basic SQL experience

Benefits

  • Medical, Dental, and reputed company coverage through national providers
  • 401(k) with company match (eligible after 6 months; vesting applies)
  • Company-paid Life and AD&D insurance with additional voluntary options
  • Short-term disability (company-paid) and long-term disability options
  • Employee Assistance Program (EAP) with 24/7 confidential support and reputed company
  • Telehealth and virtual care options available through medical plans
  • Pet insurance, legal services, and identity theft protection options
  • Paid Time Off (PTO) for eligible employees
  • Paid federal holidays for salaried employees
  • Access to wellness programs, discounts, and lifestyle benefits
  • Benefits eligibility and offerings may vary based on role, employment status, and program requirements.

Company Overview

  • reputed company offers IT services and Clinical Research management consulting, focusing on technology solutions for federal sectors. It was founded in 2020, and is headquartered in Ashburn, Virginia, USA, with a workforce of 51-200 employees. Its website is https://bluomega.com.
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