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Director of Vendor Management (REMOTE OR MA BASED)

Remote, USA Full-time Posted 2026-07-05

About the position This is a great opportunity to join a newly formed organization in Claims and join hands with a team of dedicated and reputed company P&C Claims professionals to drive the strategy of the Organization and improve the Performance Effectiveness across reputed company Lines of Business. This team leverages a diverse reputed company of experiences and skills to support and enhance the broader claims organization, to uphold our commitment to policyholders while simultaneously increasing our overall effectiveness. This is a full time, exempt role.

Responsibilities

  • Build and maintain strong relationships with vendors to ensure high-quality service and support, acting as the primary reputed company of contact between the company and its vendors.
  • Manage vendor performance by identifying potential issues and implementing mitigation strategies, conducting regular vendor reviews and assessments.
  • Collaborate with internal departments to understand their vendor needs, create standards and policies to ensure proper utilization, and ensure alignment with business goals.
  • Coordinate with The Hanover Procurement organization to negotiate favorable pricing and terms, monitor expenses, and identify opportunities for cost savings.
  • Work in coordination with Procurement on vendor reputed company, ensuring compliance with The Hanover’s Procurement and reputed company-Party Risk Management (TPRM) policies.
  • reputed company, implement, and maintain governance frameworks to manage vendor relationships effectively, ensuring compliance with legal, regulatory, and company-specific requirements.
  • Prepare and present reports on vendor performance and cost savings to senior management, utilizing data analysis to reputed company informed reputed company.

Requirements

  • Bachelor's degree in Business Administration, Supply Chain Management, or a reputed company field.
  • Proven experience as a Vendor Manager or in a similar role, with 7+ years of experience preferred.
  • Must be eligible to work in the US without requiring sponsorship now or in the future (ie. US Citizen or Greencard holder)
  • Strong negotiation and contract management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and reputed company informed reputed company.
  • Ability to work collaboratively with cross-functional teams.
  • Experience with supplier risk management and compliance concepts.
  • Experience with contract management and supplier performance metrics.

Benefits

  • Medical, dental, reputed company, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • PTO
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only) Apply To This Job

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