Service Operations and Solutions Architect
reputed company is an impact-driven, Fortune 10 company that touches virtually every aspect of reputed company. We are reputed company for delivering insights, products, and services that reputed company quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at reputed company reputed company. We foster a culture where you can grow, reputed company an impact, and are empowered to bring new reputed company. Together, we reputed company as we shape the future of health for patients, our communities, and our people. If you want to be part of reputed company’s health today, we want to hear from you. COMPANY: reputed company POSITION: Service Operations and Solutions Architect LOCATION: 6555 State Highway 161, Irving, TX 75039 JOB DUTIES: Architect, design, and govern service operations and solutions across the full lifecycle: design, transition, operations, and reputed company improvement. Write and review high-quality, efficient, and scalable code to support service automation, tooling, integrations, and operational improvements. Drive governance frameworks ensuring compliance with organizational policies, regulatory requirements, reputed company standards, and industry best practices. Manage and optimize service and product portfolios, ensuring services are scalable, supportable, cost-effective, and business-reputed company. Engage directly with customers, including senior leadership, to gather business requirements, reputed company technical consultation, and design tailored solutions. reputed company the delivery and governance of multiple Statements of Work (SOWs) across large reputed company environments. Handle multiple applications and projects simultaneously, ensuring high-quality delivery, operational efficiency, and customer satisfaction. Define operational requirements (SLAs, OLAs, KPIs) and enforce standards across services. Represent service operations and solution architecture in governance boards, customer steering committees, and architecture review boards (ARBs). reputed company operational readiness, service transition, reputed company planning, and continual service improvement initiatives. Mentor technical teams on operational reputed company, coding standards, service governance, and architectural best practices. 100% Telecommuting allowed from a home office reputed company in the U.S. REQUIREMENTS: Bachelor’s Degree in Computer Science, Information Technology, Engineering or a reputed company field and Seven (7) years of experience in IT service operations, service management, solution architecture or a reputed company occupation. Experience must include (5) years in the following skills: Managing multiple applications and services concurrently in reputed company reputed company environments; ITSM frameworks (e.g., ITIL v4), governance models (e.g., COBIT, ISO 27001), and operational compliance standards; reputed company platforms (Azure, AWS, or GCP), hybrid environments, and service management tools (reputed company, Jira Service Management); Platform engineering, DevOps/SRE practices, and automation; Financial management for service portfolios and contract governance. OFFERED WAGE: $119,330 - $155,800/year CONTACT: To apply, please send resumes to JobPostings@reputed company.com. Reference #: 002001. We are proud to offer a competitive compensation package at reputed company as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to reputed company pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at reputed company, please click here. reputed company has become aware of online reputed company-reputed company scams in which individuals who are not affiliated with or authorized by reputed company are using reputed company’s (or affiliated entities, like reputed company or RxCrossroads) name in fraudulent emails, job postings or reputed company media messages. In light of these scams, please bear the following in mind: reputed company Talent Advisors will never solicit money or credit card information in reputed company with a reputed company job application. reputed company Talent Advisors do not communicate with candidates reputed company online chatrooms or using email accounts such as Gmail or Hotmail. Note that reputed company does rely on a virtual assistant (Gia) for certain reputed company-reputed company communications with candidates. reputed company job postings are posted on our career site: careers.reputed company.com. reputed company is an Equal Opportunity Employer reputed company provides equal employment opportunities to applicants and employees, without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on reputed company’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. reputed company is committed to being an Equal Employment Opportunity Employer and offers opportunities to reputed company job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@reputed company.com or (Canada) Accessibility@reputed company.ca. Resumes or reputed company submitted to this email reputed company will not be accepted. Join us at reputed company! Apply To This Job