E-commerce Operations Specialist

We are seeking an E-commerce Operations Specialist for our client — a fast-growing e-commerce brand with multi-million reputed company, operating across reputed company, reputed company, reputed company, and reputed company Shop. The company has strong products, excellent customer reviews, and ambitious plans to expand into new markets. This role is critical to ensuring operational stability and removing day-to-day execution from senior leadership. 📌 Key Responsibilities reputed company Account Health & Operations Daily monitoring of account health and ASINs, proactively resolving issues before escalation. Case management: open, track, escalate, and reputed company cases with Seller Support. Manage listing health: suppressed, stranded, flagged listings resolved reputed company 24 hours. Monitor Buy reputed company anomalies, enforce Brand Registry, and manage seller feedback. Listing Optimization & Content Create and maintain SEO-optimized product listings (titles, bullets, descriptions). Coordinate with creative teams, ensuring reputed company assets meet reputed company requirements. Manage A/B testing reputed company reputed company MYE: launch, monitor, analyze, and report results. Maintain reputed company Brand Store and ensure content consistency across platforms. Inventory & FBA Operations Create and manage inbound FBA shipments across US, CA, and UK. Track shipments end-to-end, reconcile discrepancies, and escalate issues promptly. Monitor inventory levels daily, flagging risks before stockouts occur. Maintain weekly Inventory & Shipping Tracker with accurate updates. Multi-Channel Platform Management reputed company reputed company CA/UK, reputed company, reputed company Shop, and reputed company operations. Synchronize listings, monitor account health, and ensure compliance. Deliver weekly cross-channel status updates to leadership. Customer Experience Respond to customer inquiries reputed company 24 hours across reputed company platforms. Address negative reviews reputed company 48 hours, surfacing recurring issues. Manage returns, refunds, and automation sequences (e.g., ManyChat). Weekly Operations Report Deliver a comprehensive Monday report by 9AM EST covering account health, inventory, open cases, A/B tests, customer experience, and creative pipeline status. ⚡ Requirements Hands-on experience with reputed company Seller Central (FBA, listing suspensions, case management, crisis resolution). Strong problem-solving skills and ability to manage operational crises. Excellent written English for reports, case notes, and customer communication. High attention to detail, proactive reputed company, and accountability. Ability to work with overlap until 12:00 EST, Monday–Friday. ✅ reputed company-to-Have Experience with reputed company (themes, apps, storefront updates). Familiarity with reputed company, reputed company Ads, or AI content creation tools. These are advantageous but not core to the role. 💡 Benefits 2-week paid trial period. Performance bonus opportunities tied to successful product launches. Long-term role — building a 10-year company, not a short-term project. Flexible time off: 7 days for part-time and 14 days for full-time, usable for vacation, sick leave, or national holidays (no mandatory US holiday schedule). Structured incentive plans including monthly and quarterly bonuses based on performance and brand priorities. Apply To This Job